Review summary

Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

very helpfull and patient

very helpfull and patient. Explain everything clearly and detailed.

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Rc
Easy to switch

Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently

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S
Absolute conmen

Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.

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D
Great customer care service

Great customer care service !

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Company details

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All reviews

556 total • Write a review

Showing 451 - 460 of 552 reviews
AB

Quick and easy

Quick and easy

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MB

Projected to save us £200 a year from…

Projected to save us £200 a year from our previous supplier. Account Number: 201988

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l

Joined tulo and so easy to use

I've just joined Tulo, and so far the setting up process was so easy and they offer a great deal too. They offered £200 less a month that the previous electricity company was offering

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Am

Great customer service response

Only just joined Tulo, and had a couple of problems with registering online, which customer services resolved very quickly, despite it being a weekend, most impressed.

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S

Amazing service so far since we…

Amazing service so far since we switched to Tulo this month. I’ve already had an email with a tariff reduction. Fantastic and better by far than our previous supplier.

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MM

Smooth and pleasant which is all you…

Smooth and pleasant which is all you want

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G

Recommend!

Very easy to become a new customer, pleasant customer service by phone and very easy to follow the set-up online.

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J

Seamless swap

Swapped to Tulo energy as they seemed to be the cheapest. The changeover was smooth. No problems. Now I've been told the cost is going down. I'm delighted

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AG

Straight forward to change and supply…

Straight forward to change and supply meter readings. No complaints so far.

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