very helpfull and patient
very helpfull and patient. Explain everything clearly and detailed.
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4.6
Excellent
556 reviews
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💬Hasn't replied to negative reviews
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Review summary
Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Easy to switch
Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently
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Absolute conmen
Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.
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Great customer care service
Great customer care service !
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Company details
Information provided by various external sources
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Contact info
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Website
tulo.energy
All reviews
556 total • Write a review
Showing 411 - 420 of 552 reviews
AH
Demonstrate concern for client needs…
The Tula team did what they can to help me overcome the problem I have with my old smart metre. Also gave clear advance warning of monthly charge increase for next year.
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MM
meter reading
I have some difficulty reading the electric meter because it is an old one with cogs/wheels. If it was a number like the gas one it would be a 5 rating
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HL
Responsive and efficient service
Responsive and efficient service. Fast reimbursement if over paid on energy. Good website and easy to submit meter readings.
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KW
Communication is easy and the tariffs…
Communication is easy and the tariffs are reasonable in comparison. Statements are also easy to read and understand.
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sp
Positive experience with Tulo!
We moved to Tulo more than a year ago from another provider and they transition was smooth. Tulo is transparent about it's prices and it provides adequate notice related to tariff modifications. The Tulo portal is also fairly intuitive allowing for daily usage monitoring, downloads, and help.
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LW
No issues and regular rate changes…
No issues and regular rate changes tracking wholesale supply prices. 200998.
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CB
Easy switch from OVO to Tulo
Easy switch from OVO to Tulo. Simple to use website. Clear pricing. So far so good. Oh and great savings!
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