Review summary

Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

very helpfull and patient

very helpfull and patient. Explain everything clearly and detailed.

Rc
Easy to switch

Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently

S
Absolute conmen

Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.

D
Great customer care service

Great customer care service !

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All reviews

556 total β€’ Write a review

Showing 91 - 100 of 552 reviews
c
5 out of 5 stars

Easy switch and easy to use service

Easy switch and easy to use service. Simple interface to keep on top of things 204943

Date of experience: June 12, 2025

SG
5 out of 5 stars

Reliable Service and Competitive Pricing

Tulo has consistently stood out as one of the most competitive energy providers on the market. I’ve been very satisfied with the service so far. Everything has been running smoothly, and I’ve had no need to contact customer support, which is a testament to the efficiency and reliability of their service. It’s reassuring to know that my energy supply is in good hands.

Date of experience: June 12, 2025

DT
4 out of 5 stars

get asked for meter reads a lot but I…

get asked for meter reads a lot but I have a smart meter otherwise good

Date of experience: June 12, 2025

JD
5 out of 5 stars

does the job

does the job

Date of experience: June 12, 2025

jw
1 out of 5 stars

Very low service and with minimum…

Very low service and with minimum knowlege

Date of experience: June 12, 2025

c
5 out of 5 stars

Great service

Great service

Date of experience: June 12, 2025

KW
5 out of 5 stars

Tulo Tops for Energy Supplier

Hi, I love Tulo Energy, they are there if you need to talk to anyone but do not hassle you and work in the background trying to keep the prices lower than most other suppliers, which is what we need in this modern day. I pay a monthly direct debit of the amount I want to pay, and if we use more than that they notify you immediately, so you can pay it and never build up an outstanding large amount, this is also how they keep their charges lower. Their online service is good, easy to use website, so again happy πŸ˜ƒ

Date of experience: June 12, 2025

JD
5 out of 5 stars

Paul Fox is the 2nd coming

Paul Fox is the 2nd coming

Date of experience: June 12, 2025

K
5 out of 5 stars

Great service

Great service, easy app to use and decent prices. Overall very happy

Date of experience: June 12, 2025

ES
5 out of 5 stars

So far so good

The switch was very easy and quick, Tulo had the cheapest offer on the market for me. I wish they had tariffs with lower standing charges though for low electricity/gas users.

Date of experience: June 12, 2025

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