Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

Company details

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All reviews

1,000 total • Write a review

Showing 41 - 50 of 996 reviews
SM
5 out of 5 stars

Great product

Best decision ever. This is the best decision for oral health I have made.I know Damian Walmsley and this is what pricked my interest because he is an oral expert. You hardly ever have to charge the too.

Date of experience: July 17, 2025

JF
5 out of 5 stars

Quick

Quick, resolutive and understanding.

Date of experience: July 17, 2025

GA
5 out of 5 stars

I purchased as a gift for my Grandson…

I purchased as a gift for my Grandson and am delighted

Date of experience: July 17, 2025

c
5 out of 5 stars

excellent customer service and although…

excellent customer service and although we had some problems with charging the team were both excellent and efficient in advice and replacements

Date of experience: July 17, 2025

J

Jan

US

5 out of 5 stars

Great company

Great company, fantastic products, wonderful customer service

Date of experience: July 17, 2025

NL
5 out of 5 stars

We love the Suri toothbrush!

This is the second Suri toothbrush I've bought as a present for family/friends. Everyone loves the Suri toothbrush and all the things that it encompasses. Purchasing is an efficient process and as with everything else Siri, the packaging design is beautiful!

Date of experience: July 17, 2025

LW
1 out of 5 stars

Poor quality, poor customer service.

I left a poor review due to the low quality of this toothbrush and the company policy of replacing rather than repairing any faulty products. Suri got in touch offering a refund, but then they realised I bought the toothbrush from a high street retailer so they retracted the offer. I asked whether they could process a refund directly and I never heard back. I would avoid this brand. I have returned to Oral-B.

Date of experience: July 17, 2025

SE
5 out of 5 stars

Love these wash bags

Love these wash bags. Now have one in fog and one in charcoal. Love the feel of them and you can fits loads in them too.

Date of experience: July 17, 2025

S
5 out of 5 stars

Love my toothbrush and have bought one…

Love my toothbrush and have bought one for my husband Would is replacement sticky pad for the holder as I didnt get it straight first time and now it won’t stick

Date of experience: July 17, 2025

EW
5 out of 5 stars

My suri would not charge

My suri would not charge, I had it replaced within days. Absolutely first class service from suri team. My niece is an ambassador for suri so I am so proud to own a suri.

Date of experience: July 17, 2025

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