Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

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c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

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Good afternoon sales service

The after care when I experienced a problem was excellent

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KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

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K
Great products

Great products, service & delivery

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Showing 341 - 350 of 996 reviews
MB

Brill company

Didn’t think I’d ever be leaving a review for a toothbrush, but here we are. Loads smaller than other electric toothbrushes. Love the little magnetic mount that sticks to your mirror. As for how it works, it’s spot on. No better or worse than any other good electric toothbrush, but it feels nicer. It’s light, comfy in the hand, and not bulky like some of the others. What I really love is how they do the brush heads. You send the old ones back, all the packaging’s compostable, bit like Nespresso pods but for your teeth. I had to get in touch with their customer service once and honestly it’s top tier. Quick, polite, and just really helpful. Can’t fault them. It is a bit dear, but no worse than the other brands. I’ve bought two more as presents for family. Keep it up Suri!

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HD

Replacement charging case doesn't work. Help!!

You sent me a replacement charging case for my Suri brush but it IS NOT CHARGING MY BRUSH. I have tried TWICE NOW and had to use the standup charging button and had to maneuver the brush base to get the charging light to start up. Before I used the charging button, I tried the charging case, standing it up in a mug so that the toothbrush base used gravity to "lean into" the contacts. That didn't work either to recharge the brush, although the UV sanitizing appears to work OK.

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D

Real people answer the phone

Calling a number and instantly speaking to a real person was a relief and helpful

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M

Love the toothbrush

Love the toothbrush! Well made, efficient, teeth feel very clean after brushing. Love the travel bag & case charger. Great overall product & plan to buy more for family members!

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T

Process was easy

Process was easy. Outcome was desirable.

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BC

Suri is interesting

Suri is interesting! Brushing is definitely a new experience... The inside of my mouth is sensitive ... so it tickles... I'm hoping I can get used to it. I would love to see a small battery installed to allow the UV light to operate w/o plugging the toothbrush in each time I need/want to disinfect it!

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Cb

So good

I have tried several different electric toothbrushes. This SURI is amazing! My teeth feel so clean. I am so happy with this purchase.

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c

Lovely product so easy to use and my…

Lovely product so easy to use and my teeth are nice and clean

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MN

I love it💖

I love it💖 Very efficient order & delivery process. The tooth brush is so easy to hold and move around my mouth leaving it feeling so fresh. The one thing that I would like is if the mirror attachment matched the colour of the tooth brush, not so important with the case but out on display it would be more aesthetically pleasing. Thank you for such an amazing idea!

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PH

Great product

Great product, sleek and effective. Feels very well built and cleans teeth nicely. Great for travelling. Not sure if cleans better than my previous Oral-B iO, maybe similar. It would be good if the case had a battery as the UV clean only works when the case is plugged in.

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