Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

Company details

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All reviews

1,000 total • Write a review

Showing 291 - 300 of 996 reviews
S
5 out of 5 stars

Love the brushes

Love the brushes - we all have them and they're super quiet, easy to charge, battery lasts months, and clean well. Replacement head subscription reminds me to change the heads regularly, and it's great that we can send back the old heads (for free) to be recycled 💖

Date of experience: July 4, 2025

JS
5 out of 5 stars

My first Suri developed a fault which…

My first Suri developed a fault which obviously isn’t ideal but the way this has been dealt with and the unfussy replacement has been top class customer service.

Date of experience: July 4, 2025

RK
4 out of 5 stars

The toothbrush works really well and…

The toothbrush works really well and its easy to maintain. The battery life is really good. The only issue I've had is the magnetic pad that goes on the wall to hold the brush won't stay on the wall. I think there was an issue with the adhesive

Date of experience: July 4, 2025

JP
5 out of 5 stars

Speedy efficient service sending a…

Speedy efficient service sending a brilliant product!

Date of experience: July 4, 2025

R
5 out of 5 stars

Great customer service

Great customer service - quick helpful and efficient

Date of experience: July 4, 2025

H
5 out of 5 stars

Great packaging great toothbrush

Great packaging great toothbrush

Date of experience: July 4, 2025

J
5 out of 5 stars

I was impressed how quickly it arrived…

I was impressed how quickly it arrived without any problems.

Date of experience: July 4, 2025

DL
5 out of 5 stars

Great experience so far

Bought a Suri toothbrush for my wife after her Oral-B one failed (2nd time in 3 years). She was pleased, so I ordered one for myself. I'm pleasantly surprised by the overall design, the battery life, the simplicity of the timer, thr charging method, the case, the magnet that attaches it to the mirror... I could go on. You need to change your brushing style a little vs a rotating electric head, but this design actually suits me better. No complaints so far, let's see how it does in the long term.

Date of experience: July 4, 2025

VB
5 out of 5 stars

I love my Suri tooth brush!!

I love my Suri tooth brush. It’s easy to hold, easy to store and great for travelling with the case. It looks great and I have signed up to get new toothbrush heads sent by subscription which reminds me to regularly change the heads The old heads are sent back for recycling

Date of experience: July 4, 2025

AL
5 out of 5 stars

I love how long the battery lasts

I love how long the battery lasts. I can go away and not worry that my toothbrush will lose power. Also impressed with the case to keep it safe as well as clean.

Date of experience: July 4, 2025

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