It's a bit louder than I expected and I…
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
The after care when I experienced a problem was excellent
I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.
Great products, service & delivery
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Delivery on time and well packaged
Date of experience: July 7, 2025
Swift replacement of faulty product! I have used a suri toothbrush for a long time now and recently bought a second one and when it started glitching they replaced it within a week. Great customer service is what brings company loyalty, so I’m very happy. Thank you!
Date of experience: July 7, 2025
Loving it so far. Only had it just under a week , but I’m sure my teeth are already noticeably cleaner
Date of experience: July 7, 2025
Replacement toothbrush heads arrived on time as per my original request when I ordered my toothbrush a year ago. Brilliant!
Date of experience: July 7, 2025
US
The product is my first electric toothbrush and I actually enjoy using it. Does an excellent job and my dentists have commented on the cleanliness of my mouth. The build quality is excellent and easy to use. Convenience of resupplying is good just remember to change you address if you move! Only one issue was a due to a little moisture getting in but once dried out it's been fine.
Date of experience: July 7, 2025
Excellent customer service. Had a Battery issue and SURI were great. Asked questions to diagnose the issue and then sent out a new part straight away with a pre paid postage bag for the old one. The toothbrush itself is great, had it a few years andf love it
Date of experience: July 7, 2025
US
Easy to order, quick delivery. I wasn't to sure at first about ordering but after much deliberation took the leap and ordered one. I wasn't disappointed, love the carry case and magnetic holder. This is the 3rd week of using and the power hasn't faulted like my old electric one , which would have needed recharging by now. Highly recommend buying one .
Date of experience: July 7, 2025