Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

Company details

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All reviews

1,000 total • Write a review

Showing 211 - 220 of 996 reviews
MP
5 out of 5 stars

Delivery on time and well packaged

Delivery on time and well packaged

Date of experience: July 7, 2025

AM
5 out of 5 stars

Swift replacement of faulty product

Swift replacement of faulty product! I have used a suri toothbrush for a long time now and recently bought a second one and when it started glitching they replaced it within a week. Great customer service is what brings company loyalty, so I’m very happy. Thank you!

Date of experience: July 7, 2025

WB
5 out of 5 stars

Delivery on time

Delivery on time

Date of experience: July 7, 2025

JL
5 out of 5 stars

Loving it so far

Loving it so far. Only had it just under a week , but I’m sure my teeth are already noticeably cleaner

Date of experience: July 7, 2025

A
5 out of 5 stars

Replacement toothbrush heads arrived on…

Replacement toothbrush heads arrived on time as per my original request when I ordered my toothbrush a year ago. Brilliant!

Date of experience: July 7, 2025

TE
5 out of 5 stars

The best toothbrush on the market!

love the product and delivery was extremely efficient and fast

Date of experience: July 7, 2025

Z
5 out of 5 stars

Great service

Great service. Great product. Great response time. Very helpful.

Date of experience: July 7, 2025

B

Ben

US

5 out of 5 stars

My first electric toothbrush

The product is my first electric toothbrush and I actually enjoy using it. Does an excellent job and my dentists have commented on the cleanliness of my mouth. The build quality is excellent and easy to use. Convenience of resupplying is good just remember to change you address if you move! Only one issue was a due to a little moisture getting in but once dried out it's been fine.

Date of experience: July 7, 2025

AL
5 out of 5 stars

great customer service

Excellent customer service. Had a Battery issue and SURI were great. Asked questions to diagnose the issue and then sent out a new part straight away with a pre paid postage bag for the old one. The toothbrush itself is great, had it a few years andf love it

Date of experience: July 7, 2025

D
5 out of 5 stars

Easy to order

Easy to order, quick delivery. I wasn't to sure at first about ordering but after much deliberation took the leap and ordered one. I wasn't disappointed, love the carry case and magnetic holder. This is the 3rd week of using and the power hasn't faulted like my old electric one , which would have needed recharging by now. Highly recommend buying one .

Date of experience: July 7, 2025

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