Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

Company details

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All reviews

1,000 total • Write a review

Showing 181 - 190 of 996 reviews
c
5 out of 5 stars

We bought two toothbrushes

We bought two toothbrushes based upon site reviews and doing research about ecologically sound products. We've been using them for a couple of weeks and are very pleased with the quality, how well it cleans, and customer service.

Date of experience: July 9, 2025

JF
5 out of 5 stars

Excellent

Excellent product and first class customer service, definitely 5 Stars

Date of experience: July 9, 2025

Mk
4 out of 5 stars

good product

everything was as expected, except I signed up for a free wash bag with the order but didn't receive it

Date of experience: July 9, 2025

AS
5 out of 5 stars

Fast and helpful

Fast and helpful

Date of experience: July 8, 2025

KB
5 out of 5 stars

Great service as always

Great service as always! Arrived quickly, good notice, no issues. :)

Date of experience: July 8, 2025

CT
1 out of 5 stars

Still haven't received the replacement…

Still haven't received the replacement device. Has been almost two weeks since is was shipped. Perhaps it's a postal carrier issue - but given how great the customer service was up until this moment, it's very disappointing. I still love this toothbrush, and the company. But obviously this isn't a great experience.

Date of experience: July 8, 2025

J
5 out of 5 stars

+100% improvement over manual

In January I had my first ever hygienist appointment. They strongly reccomended switching from a manual brush to an electric, something I'd put off in part because of environmental concerns. After a bit of shopping, I went with a Suri brush. Just got out of my 6 month review, and my hygeinist could not praise me enough on the difference between the two appointments. Compared to how my teeth were 6 months ago he says my oral health and the state of my teeth has done a complete 180. His reccomendation was whatever I was doing now, stick to it religiously. So yeah if you're using a manual brush and want to make your dental professional's day, buy Suri

Date of experience: July 8, 2025

TF
5 out of 5 stars

Everything was perfect

Everything was perfect

Date of experience: July 8, 2025

LM
5 out of 5 stars

Great service

My replacement toothbrush heads came very quickly. Good service

Date of experience: July 8, 2025

RT
5 out of 5 stars

Great for travelling

Very happy with my Suri toothbrush. My previous electric toothbrush had such a big charging case that I never took it away with me. The Suri case is small and neat and I don’t even need to use it to recharge the toothbrush during my 3 week holiday.

Date of experience: July 8, 2025

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