It's a bit louder than I expected and I…
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
It's a bit louder than I expected and I would like to lower the vibrations so it is softer.
The after care when I experienced a problem was excellent
I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.
Great products, service & delivery
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In comparison to my old Philips sonic toothbrush, its’ performance isn’t as good. The brush head is wider and shorter in comparison and less compact this and affects the cleaning capabilities. The on/off switch is temperamental. The toothbrush can’t be used as a standalone toothbrush as using the mirror holder is not an option for me. The brush has to be stored in a pot as the foot print of the brush is too small to steadily stand upright. The toothbrush is alright but it’s not what I anticipated and will have to see about reliability in view of other comments.
Date of experience: July 12, 2025
My brush quit working and they tried trouble shooting and then sent a new base.
Date of experience: July 12, 2025
Quick response that solved my issue.
Date of experience: July 12, 2025