Review summary

SURI - Sustainable Electric Toothbrush | B Corp™ is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

c
It's a bit louder than I expected and I…

It's a bit louder than I expected and I would like to lower the vibrations so it is softer.

Good afternoon sales service

The after care when I experienced a problem was excellent

KH
Love this toothbrush!

I recently bought a Suri toothbrush, thinking it would be perfect for travel since a charge last over a month. Well I tried it and loved it so much that I tossed my old SonicCare toothbrush, and promoted the Suri to my everyday toothbrush! It feels very good in my hand, does a great job getting my teeth clean, and I love the magnet mirror feature! I love it so much I just bought one for my husband.

K
Great products

Great products, service & delivery

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All reviews

1,000 total • Write a review

Showing 101 - 110 of 996 reviews
JJ
5 out of 5 stars

Great service

My delivery was delayed but they kept in touch. I thought I had a problem when the product arrived but they helped me figure it out and everything was fine. I love the brush (I’ve used multiple sonic brands and like this the best). Love the little touches like the mirror mount and different charging options. Nice slim case is great.

Date of experience: July 13, 2025

IP
5 out of 5 stars

Great toothbrush

Have been using this toothbrush now for about a month and I must say that I am impressed with it, and my teeth are definitely looking better for it. After receiving a lot of Suri advertising I think they have actually missed a big point……. While cleaning one’s teeth if you accidentally remove it from your mouth you do not spray toothpaste all over the bathroom! It’s a shame it doesn’t stop me from dribbling toothpaste over my self though

Date of experience: July 13, 2025

JW
5 out of 5 stars

Great design all around

Packaging was recyclable and well designed. Toothbrush works great and cleans deeply.

Date of experience: July 13, 2025

KM
5 out of 5 stars

Lovely company

Awesome customer service that was quick and fully took care of what I needed! Thank you!

Date of experience: July 13, 2025

EB
5 out of 5 stars

Reliability is important!

This is my second suri toothbrush. I chose to buy Suri again because firstly I like the size and shape of the head - reaches all around the mouth, and secondly no need to charge frequently which makes it perfect for holidays - no need to take charging equipment etc.

Date of experience: July 13, 2025

T
4 out of 5 stars

Honestly didn't think that it would be…

Honestly didn't think that it would be as good as it is. I'm quite a sceptical person and I thought it was a gimmick. I've used manual toothbrushes for years because I never got that super clean feeling from an electric toothbrush. This leaves my mouth feeling excited to show the dentist how well I've been cleaning my teeth, so easy with the haptic timer that lets you know when to change to a different section of your mouth. Brilliant buy, would get again.

Date of experience: July 13, 2025

Hc
5 out of 5 stars

Very happy with the cleaning and…

Very happy with the cleaning and subscription for 2 heads delivered. Only critique is all the bits fit into the small box the toothbrush fit into. Even though it was all cardboard I wouldn't have minded less of it and all out into one small box. Save costs and energy on recycling and/or manufacturing

Date of experience: July 13, 2025

M
5 out of 5 stars

Good Customer Service

Two weeks ago, with a malfunctioning year old toothbrush, I was ready to give them a 1 star review. Now I will give them 5 stars as they did a fair investigation into the issue and I have sent my old toothbrush body off to be recycled and have a new body as replacement. Very reassuring to have such a professional response.

Date of experience: July 13, 2025

J

Jan

US

5 out of 5 stars

All fine 👍🏻

All fine, order arrived

Date of experience: July 13, 2025

NG
5 out of 5 stars

Amazing product and company

The company truly lives up to its recycling statement from the product itself to all the packaging, even the returns bag for used brush-heads. The quality of the product, the quick professional service and price make SURI stand out against all the rest.

Date of experience: July 13, 2025

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