i baught a pocket pro
i baught a pocket pro, very good product my family loves it!! meedo is a very good sales man.
4.8
Excellent
381 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Truviv is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
I bought the pocket pro and the service…
I bought the pocket pro and the service from Mido was amazing. I am so glad I came across Mido.
We bought 2 massagers
We bought 2 massagers , and service was absolutely amazing, i personally thank Aiste and Mido truly great people.
I bought a percussion massage gun to…
I bought a percussion massage gun to replaced the old big one electric and is fantastic. Mido was very helpful and friendly and I leave with happy face and very good product
Company details
Information provided by various external sources
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Contact info
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Website
truviv.com
All reviews
381 total • Write a review
Showing 21 - 30 of 377 reviews
M
Mahesh
US
Extremely Disappointed & Feeling Cheated!
I purchased a Percussion Massage Gun from Truviv at Hounslow Shopping Mall on 12th Feb 2025, expecting a high-quality product for the £100+ I spent. However, within the first few days of use, on 15th Feb 2025, the device started making unusual noises, and suddenly, the sound intensified before it completely stopped working. When I tried to return it or seek support, I discovered that Truviv had vanished from the mall, with no trace of their stall or any contact details left behind. I managed to find the contact details from the Website but that support number (020 3281 1868 ) always redirecting to voicemail.This is completely unacceptable for a company that claims to sell premium wellness products! I feel cheated and misled by Truviv, and unless they refund my money or provide a replacement, I strongly warn others to stay away from purchasing from them. A reputable brand should stand by its products and support its customers, not disappear without any means of contact! Truviv, if you care about your reputation, do the right thing—refund my money or send me a working product!
Date of experience: February 18, 2025
MS
Thank you tamer !
I came with neck & Lower back pain , tamer had sincerely addressed my problems and gave me free trials on a number of products ( massage belt , small and big massage gun) . He explained throughly each and every product , thank you tamer for your kind support and amazing attitude
Date of experience: February 11, 2025
NM
Very nice
Very nice, very helpful and very sociable
Date of experience: February 9, 2025
MD
Thank you Aiste !
Aiste, the lovely staff at westfield London helped me try different devices and I was so pleased to find the right one for me. She was very polite and so lovely ! I absolutely love the massage belt ! a huge upgrade to my self care routine. Thank you !
Date of experience: February 5, 2025
K
Kelly
US
I recently purchased a massage belt…
I recently purchased a massage belt from Tamer at Westfields London. I have experienced back pain for 2 years brought on by degenerative disc disease in my lower back. Steroid injections, weekly physio, regular painkillers and I can honestly say this belt is fantastic. The service I received from Tamer was amazing, not at all pushy, very informative allowing me to trial the product for a good period of time before I decided to purchase it. If I can say I was in tears walking around just before, that’s no lie… my back pain improved afterwards and I’m sure with regular usage it will continue to help me. Thank you so much Tamer… brilliant customer service!
Date of experience: January 26, 2025
BJ
I have an excellent experience at…westfild white city
I have an excellent experience at Truviv, their products are great. My experience was with Tamer who was great and help very much. He was very kind and answered all my questions, while showing me all the products.I buy the head massage I'm in love with that very happy with my purchase 😊
Date of experience: January 19, 2025
g
gd
US
we had an excellent experience at Truviv westfield mall
we had an excellent experience at Truviv, their products are great. our experience was with Tamer who was great and helped us very much. He was very kind and answered all our questions, while showing us all the products. After such a good experience with him we would definitely go back.
Date of experience: January 11, 2025
AN
Magic machine sold by magic souls
We absolutely love this machine so we came back a year later and purchased another two. We had a really lovely gentleman Call Tamer. He really really was very very friendly very attentive and went through each piece. You don’t forget people like him.. This year we had this lovely gentleman and the year before we had a lovely lady so if anybody actually wants a machine that is powerful that works I definitely definitely recommend to purchase from this company 10 out of 10. Aarti Nathwanni
Date of experience: January 4, 2025
GM
Pocket massage gun - Aiste
Aiste was a pleasure to deal with in Westfield, White City and the product i bought, the pocket massage gun, is really impressive.
Date of experience: December 17, 2024
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