Truckstop.com Load Board

3.2088397790055248 out of 5 stars
3.2
Average905 reviews

TrustScore

3.2
3.2088397790055248 out of 5 stars
Average
5 out of 5 stars
388
4 out of 5 stars
70
3 out of 5 stars
78
2 out of 5 stars
81
1 out of 5 stars
288
905 reviews in total

Review summary

Truckstop.com Load Board has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Newark truck stop crap women’s shower…

Newark truck stop crap women’s shower and toilets are locked I ask for shower they said no crap won’t be back good ok

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

For factoring

For factoring. Horrible service.

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

I opened an account after 30 minutes

I opened an account after 30 minutes. I didn’t like the app and rates. I request refunds and they gave me a hard time. T...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Please steer clear of this load…

Please steer clear of this load Board...I canceled my account 4 days of the billing period and they still charged me and...Read more

0
0
🔥 High engagement

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Filter by rating:
Evans
Evans
1 reviews
almost 4 years ago
4 out of 5 stars

So far so good.

So far so good.

Helpful?
David
David
1 reviews
almost 4 years ago
1 out of 5 stars

Hard time loading loads and loads near…

Hard time loading loads and loads near me won't load up at all.i have left a message for someone to fix problem but they haven't gotten back to me yet

Helpful?
Shane
Shane
1 reviews
almost 4 years ago
1 out of 5 stars

It’s very hard to get loads

It’s very hard to get loads

Helpful?
FARHAD
FARHAD
1 reviews
almost 4 years ago
1 out of 5 stars

The app is horrible

The app is horrible. Logs me out and there is always a glitch. Every time that it happens I have to call customer support and is really annoying.

Helpful?
Darrin
Darrin
1 reviews
almost 4 years ago
1 out of 5 stars

The app doesn’t work

The app doesn’t work. Deleted and reinstalled. Had this for 2 weeks but thinking of canceling due to issues

Helpful?
Hasan
Hasan
1 reviews
almost 4 years ago
5 out of 5 stars

I feel like it's a big enough company…

I feel like it's a big enough company to serve your every need, but at the same time a small enough type service where you can form a person to person relationship with people that work in Dispatch and tech support to their financial dept. Thank you

Helpful?
Benjie
Benjie
1 reviews
almost 4 years ago
5 out of 5 stars

Works good for me

Works good for me

Helpful?
CONSTANTINO
CONSTANTINO
1 reviews
almost 4 years ago
1 out of 5 stars

not what I expected

not what I expected. sales person told me I would book at least 4 loads per week of this load board.

Helpful?
L. Walker
L. Walker
1 reviews
almost 4 years ago
1 out of 5 stars

Finding loads on TruckStop is haphazard…

Finding loads on TruckStop is haphazard at best! If you do find a load, they’re not factorable! Which why are there loads unfactorlable on a site that factors? A lot of times I try to check factorability on the app and it gives a number to call. FORGET ABOUT GETTING THROUGH!!! They don’t answer and don’t return your call! You have to send an email which you never know how long that will take getting a response! BY THEN…the LOAD IS GONE! $149 down the tubes! Customer service is not service at all and awful!!!

Helpful?
Patrick
Patrick
1 reviews
almost 4 years ago
5 out of 5 stars

Very professional and nice personal

Very professional and nice personal. They go the extra mile to help.

Helpful?
jonathan
jonathan
1 reviews
almost 4 years ago
2 out of 5 stars

Been having app issues and not being…

Been having app issues and not being able to get ahold of customer service is a nightmare

Helpful?
Lonie
Lonie
1 reviews
almost 4 years ago
1 out of 5 stars

I wouldn’t know how the service is

I do apologize. I had the wrong site.

Helpful?
Argelio
Argelio
1 reviews
almost 4 years ago
5 out of 5 stars

Very helpful app

Very helpful app. Lots of loads.

Helpful?
TRENTON
TRENTON
1 reviews
almost 4 years ago
4 out of 5 stars

platform is great

platform is great. There just isn't enough of the work that I'm looking for which is intermodal freight

Helpful?
Osvaldo
Osvaldo
1 reviews
almost 4 years ago
3 out of 5 stars

Thought this app would have a lot more…

Thought this app would have a lot more loads but in reality has a lot less loads that a 3 star app. Disappointed

Helpful?
RONALD
RONALD
1 reviews
almost 4 years ago
1 out of 5 stars

I HAVE YET TO GET A LOAD FROM THIS…

I HAVE YET TO GET A LOAD FROM THIS SITE, yOU ONLY POST LOADS THAT MY DOG WOULD NOT TAKE, YOU POSTTHE CHEAPEST LOADS PARTIALS THAT A HOT SHOT CAN NOT AFFORD TO TAKE

Helpful?
Ivan
Ivan
1 reviews
almost 4 years ago
5 out of 5 stars

!!!!

Thank you, Truckstop!

Helpful?
Shon
Shon
1 reviews
almost 4 years ago
2 out of 5 stars

I have not been able to find a load due…

I have not been able to find a load due to app issues.

Helpful?
Norvell
Norvell
1 reviews
almost 4 years ago
5 out of 5 stars

The app is very easy to use

The app is very easy to use. Works great. The only problem I have with it is no matter how you hit your breaks. It always says your over breaking. Or if you pass up another vehicle and the transmission down shifts, it says your over accelerating. You have to drive like you have a load of cracked eggs.

Helpful?
DARELL
DARELL
1 reviews
almost 4 years ago
4 out of 5 stars

Helpful!!

They’re very helpful!

Helpful?

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