Over a year ago
This is a trap do not use this company,if you decide not to go ahead with the ticket they try to make you pay for it even though you didn't use the ticket,is this not against the law to charge people... See more
Over a year ago
THIEVES. PLAIN AND SIMPLE. ARBITRARILY WITHHELD $500 FROM CONSUMER AFTER CANCELLATION PLUS CHARGED A CANCELLATION FEE. NO OFFER OF A CREDIT, SIMPLY "TOO BAD FOR YOU PAL WE GOT YOUR MONEY AND THERE'... See more
Over a year ago
We booked our last (March 2023) Europe Tour (Italy & Greece 14 days) with Trip Support. I can say the Team working in Tour Department are very knowledgeable about destination, tour and package planni... See more
Over a year ago
This is a FRAUDULENT company. After I picked my flight, read my contract, and made the deposit, four hours later, they called telling me that I should ZELLE the payment and they would cancel the origi... See more
This is a trap do not use this company,if you decide not to go ahead with the ticket they try to make you pay for it even though you didn't use the ticket,is this not against the law to charge people for a service they didn't use?
THIEVES. PLAIN AND SIMPLE. ARBITRARILY WITHHELD $500 FROM CONSUMER AFTER CANCELLATION PLUS CHARGED A CANCELLATION FEE. NO OFFER OF A CREDIT, SIMPLY "TOO BAD FOR YOU PAL WE GOT YOUR MONEY AND THERE'S NOTHING YOU CAN DO" WHICH IS A FACT BECAUSE THESE FEES ARE UNREGULATED SO IT'S A WIN-FALL FOR THE COMPANY AND "SCREW YOU" CONSUMER. STAY AS FAR AWAY AS POSSIBLE FROM THESE THIEVES.
We booked our last (March 2023) Europe Tour (Italy & Greece 14 days) with Trip Support. I can say the Team working in Tour Department are very knowledgeable about destination, tour and package planning. They make our whole trip comfortable, interesting and kept price within our budget. I will definitely recommend Trip Support for vacation planning.
This is a FRAUDULENT company. After I picked my flight, read my contract, and made the deposit, four hours later, they called telling me that I should ZELLE the payment and they would cancel the original because QATAR did not accept debit🤣😂. I called QATAR, and that was untrue. This is a MAJOR SCAM COMPANY, and everyone has a Middle Eastern accent with only 4 employees. I can’t believe they wanted me to ZELLE the payment and void their contract. FYI... Zelle is not responsible for fraudulent transactions, so they would have gotten away with it if I had done it. STAY AWAY."
The book now pay later option has helped me manage my spendings and still be able to secure my trip without worrying about price changes
I checked with Trip Support for my trip to Philippines. The customer service Officer Ms. Mojgan was so helpful and found the best deal for me. They have an excellent payment plan in which the client can pay in easy installments called 'Book Now Pay Later'. I will definitely recommend Trip Support to all my friends and acquaintances due to their excellent customer service and knowledgeable staff.
The book now pay later option has helped me manage my spendings and still be able to secure my trip without worrying about price changes
This is a FRAUDULENT company. After I picked my flight, read my contract, and made the deposit, four hours later, they called telling me that I should ZELLE the payment and they would cancel the original because QATAR did not accept debit🤣😂. I called QATAR, and that was untrue. This is a MAJOR SCAM COMPANY, and everyone has a Middle Eastern accent with only 4 employees. I can’t believe they wanted me to ZELLE the payment and void their contract. FYI... Zelle is not responsible for fraudulent transactions, so they would have gotten away with it if I had done it. STAY AWAY."
This is a trap do not use this company,if you decide not to go ahead with the ticket they try to make you pay for it even though you didn't use the ticket,is this not against the law to charge people for a service they didn't use?
We booked our last (March 2023) Europe Tour (Italy & Greece 14 days) with Trip Support. I can say the Team working in Tour Department are very knowledgeable about destination, tour and package planning. They make our whole trip comfortable, interesting and kept price within our budget. I will definitely recommend Trip Support for vacation planning.
I checked with Trip Support for my trip to Philippines. The customer service Officer Ms. Mojgan was so helpful and found the best deal for me. They have an excellent payment plan in which the client can pay in easy installments called 'Book Now Pay Later'. I will definitely recommend Trip Support to all my friends and acquaintances due to their excellent customer service and knowledgeable staff.
THIEVES. PLAIN AND SIMPLE. ARBITRARILY WITHHELD $500 FROM CONSUMER AFTER CANCELLATION PLUS CHARGED A CANCELLATION FEE. NO OFFER OF A CREDIT, SIMPLY "TOO BAD FOR YOU PAL WE GOT YOUR MONEY AND THERE'S NOTHING YOU CAN DO" WHICH IS A FACT BECAUSE THESE FEES ARE UNREGULATED SO IT'S A WIN-FALL FOR THE COMPANY AND "SCREW YOU" CONSUMER. STAY AS FAR AWAY AS POSSIBLE FROM THESE THIEVES.
Based on analysis of 6 reviews rated 1-2 stars for Trip Support
“After I picked my flight, read my contract, and made the deposit, four hours later, they called telling me that I sho...”
“This is a FRAUDULENT company”
“This is a trap do not use this company,if you decide not to go ahead with the ticket they try to make you pay for it...”
“This is a FRAUDULENT company”
“This is a MAJOR SCAM COMPANY, and everyone has a Middle Eastern accent with only 4 employees”
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Trip Support is a technology-driven company that offers a comprehensive review platform designed to facilitate consumer insights and experiences in the travel industry. By allowing users to share their feedback on various travel-related services, Trip Support aims to enhance the decision-making process for consumers looking to book flights, accommodations, and travel packages. The platform aggregates user-generated reviews, providing a transparent space for travelers to express their opinions and share experiences. Targeting a diverse audience of travelers, Trip Support caters to both individual consumers and travel businesses seeking to improve their services based on customer feedback. The company's focus on user engagement and authentic reviews positions it as a valuable resource in the dynamic travel marketplace. With its commitment to fostering trust and reliability, Trip Support plays an essential role in helping consumers navigate their travel choices effectively.
Trip Support receives a mixed response from customers, reflecting both positive experiences and significant concerns. Many reviewers appreciate the "book now, pay later" option, which helps them manage expenses while securing trips. Additionally, the tour department is praised for its knowledgeable staff, particularly in planning European tours. However, a substantial number of consumers report serious issues, labeling the company as fraudulent. Complaints frequently mention being pressured to use Zelle for payments and facing hefty cancellation fees, with some claiming they were charged for tickets they never used. The sentiment is split, with half of the reviews highlighting positive aspects of trip planning and support, while the other half warns potential customers about financial risks. Overall, Trip Support presents a contentious choice for travelers.
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