Trinity Logistics

4.606629834254144 out of 5 stars
4.6
Excellent905 reviews

TrustScore

4.6
4.606629834254144 out of 5 stars
Excellent
5 out of 5 stars
773
4 out of 5 stars
45
3 out of 5 stars
12
2 out of 5 stars
13
1 out of 5 stars
62
905 reviews in total

Review summary

Trinity Logistics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

The accounting process needs a lot of…

The accounting process needs a lot of work. I had to go through 5 different people who kept "forwarding my emails" to an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

They are always helpful and provide…

They are always helpful and provide more than one solution for our freight

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Omaha, NE to Las Vegas, NV

Very easy to deal with. Kelsi was quick to get a shipment quote and arrange the shipping from Omaha, NE to Las Vegas, N...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We hired Trinity to pick up a load back…

We hired Trinity to pick up a load back in Sept. 2024. They hired TForce to pick up our load. The truck got into an acci...Read more

0
0
🔥 High engagement

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Eddy L.
Eddy L.
1 reviews
over 2 years ago
5 out of 5 stars

ZANE AND YOVANA OUT OF THE GOODING…

ZANE AND YOVANA OUT OF THE GOODING LOCATION ARE TWO OF THE MOST PROFESSIONAL FREIGHT SPECIALISTS LEFT. ALWAYS HONEST AND NEVER GIVE AN ISSUE. MORE PEOPLE IN THE INDUSTRY SHOULD MODEL THEMSELVES AFTER THOSE TWO.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Representative that I spoke with is…

Representative that I spoke with is very polite and she transferred me to the person I need to speak to.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Good communication

I have been working with Trinity logistics for couple of years, we have dedicated lanes and we have a very good experience with them. They are very professional and always have a good communication. We really appreciate it.

Helpful?
Happy Trucker
Happy Trucker
1 reviews
over 2 years ago
5 out of 5 stars

Totally 100 percent great staff

Totally 100 percent great staff. No matter which department I’m speaking to.

Helpful?
over 2 years ago
5 out of 5 stars

Very easy to work with and paid on time!

Very easy to work with and paid on time!

Helpful?
customersingh
customersingh
1 reviews
over 2 years ago
5 out of 5 stars

good guys

very very good

Helpful?
over 2 years ago
5 out of 5 stars

We have been working with this Broker…

We have been working with this Broker company for many years as a carrier, we feel grateful for giving us the opportunity to offer our transportation service to Trinity Logistics.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Very good company to work with.

Very good company to work with.

Helpful?
customer
customer
1 reviews
over 2 years ago
3 out of 5 stars

Average nothing special.

Average company. If they have something they have a sense of urgency. If they do not have anything for you then you do not matter at all. Just average company, nothing special.

Helpful?
customer
customer
1 reviews
over 2 years ago
1 out of 5 stars

Twyla ford Trinity agent

No me pago 3 hardwood (oak) que tuve que comprar , solamente asi me cargaban !! Yo traigo 12 barrites de pino , pero no los quisieron usar en el shipper !!

Helpful?
over 2 years ago
5 out of 5 stars

David is a great dispatcher we have…

David is a great dispatcher we have good communication ens he's very professional.

Helpful?
over 2 years ago
4 out of 5 stars

Excellent Dispatch/Driver collaboration

I enjoy the professionalism that Trinity dispatchers reflect. Well done. That being said I also have a problem with brokers (Trinity as well) not wanting to be more driven to keep rates up with competitors. While fuel costs have decreased, toll costs and repair costs have not and rates are not where they should be consistent with other brokers/shippers.

Helpful?
Deo N.
Deo N.
1 reviews
over 2 years ago
5 out of 5 stars

Honest

Honest. Once the load is booked you get it. No cancelation or tricky communication during booking What agreed is what to be done. During load hauling when you need dispatch you get him. Calls and emails answered which good.

Helpful?
Asiwome
Asiwome
1 reviews
over 2 years ago
5 out of 5 stars

Load was as posted no tricks

Load was as posted no tricks. Always straight forward with drivers

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Very Professional

Had a great experience, worked many times with different people here and all of them are good and very professional.

Helpful?
Ben Smith
Ben Smith
1 reviews
over 2 years ago
5 out of 5 stars

Best of the Best

Best of the best

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Nice honest broker

Great people Best rates offered on loads

Helpful?
Jesse M
Jesse M
1 reviews
over 2 years ago
5 out of 5 stars

Kaylee is the best to work with always…

Kaylee is the best to work with always treats me fair

Helpful?

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