Trinity Logistics

4.606629834254144 out of 5 stars
4.6
Excellent905 reviews

TrustScore

4.6
4.606629834254144 out of 5 stars
Excellent
5 out of 5 stars
773
4 out of 5 stars
45
3 out of 5 stars
12
2 out of 5 stars
13
1 out of 5 stars
62
905 reviews in total

Review summary

Trinity Logistics is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

The accounting process needs a lot of…

The accounting process needs a lot of work. I had to go through 5 different people who kept "forwarding my emails" to an...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

They are always helpful and provide…

They are always helpful and provide more than one solution for our freight

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Omaha, NE to Las Vegas, NV

Very easy to deal with. Kelsi was quick to get a shipment quote and arrange the shipping from Omaha, NE to Las Vegas, N...Read more

0
0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

We hired Trinity to pick up a load back…

We hired Trinity to pick up a load back in Sept. 2024. They hired TForce to pick up our load. The truck got into an acci...Read more

0
0
🔥 High engagement

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customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Good really good

Good really good

Helpful?
over 2 years ago
5 out of 5 stars

Representative AD Chacon has been so…

Representative AD Chacon has been so very helpful and professional.

Helpful?
Al Murillo
Al Murillo
1 reviews
over 2 years ago
5 out of 5 stars

There great on the communication and…keep us rolling.

There great on the communication and brokers for the most part are pleasant to talk to and to work with.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Great experience

Great qyality services

Helpful?
Mike
Mike
1 reviews
over 2 years ago
5 out of 5 stars

Dispatcher

Hy, This is Mike from AMT TRANSPORT LLC. We have good experience with TRINITY.

Helpful?
transport llc
transport llc
1 reviews
over 2 years ago
5 out of 5 stars

Owner

Great, better work

Helpful?
JIMMY
JIMMY
1 reviews
over 2 years ago
1 out of 5 stars

broker is asking usbroker is asking us (the carrier ) to pay for unloading lumper service ( 296$ ) (the carrier ) to…

broker is asking us (the carrier ) to pay for unloading lumper service ( 296$ ) Also threatening to refuse detention if we continue to "argue" about unlaoding fees.... broker name Tiffany Daniels - BEWARE !

Helpful?
Shakita
Shakita
1 reviews
over 2 years ago
1 out of 5 stars

DO NOT USE!

Please stop relaying to our reviews stating that you have not received a response from the driver! Your company has spoken with us both and still have not find a solution to our problem! Wrongful company...Do not recommend! We've worked for Trinity since 4/30/2021. Our companies work ethic was so excellent to the point we formed a personal relationship with your broker Zak. The relationship between us and Zak became so great to the point he felt comfortable with calling the driver directly to cover loads that he needed. It gets interesting... On 4/13/2023 we were asked by Zak to cover a last minute load from Michigan Peat in Hawkinsville Ga to Home Depot in Aiken SC that he couldn't get covered because honestly the rate posted was too low for any hauler to take unless they were coming through the area and needed something to get them back to SC (in my opinion). The driver proceeded to Michigan Peat for this last minute appointment. The driver was instructed by an employee ON THE YARD to enter the office to receive his paperwork for this delivery. Upon entering the facility the employee at Michigan Peat made the statement of "Don't Rush Me!". The driver informed him that someone instructed him to enter the facility due the paperwork being ready. The conversation escalated at this point. I'm not sure if this employee by the name of MARK was having a bad day or not due to us being there nearly EVERYDAY and never having an issue. He informed Trinity that he did not want the driver on the yard anymore. The driver did NOTHING wrong in this situation! I then took the initiative to reach out to the customer which is Kellogg to make a compliant. When Zak & his boss Joe got wind of me reaching out to Kellogg they decided to black list us as a whole company. I have been reaching out to Kellogg, Trinity, and Michigan Peat concerning this complaint. I will CONTINUE this matter until I feel it is addressed CORRECTLY. Joe is NOW trying to make us look bad as a company due to me reaching out to his customer but that's ok. If you allowed us to work for you that amount of time, it's obvious that we weren't so bad over all, right? RIGHT! We as a company will ALWAYS stand for what's right! You as a human will not treat anyone wrongfully and think there will be nothing from it. Fyi, we're not concerned about running for your company anymore because at the end of each day you will need us as truckers when it's all said and done. Also, I will post this review daily to let EVERYONE know how Trinity works as a WHOLE. If the owner allows his/her company to be operated in this manner then it's sicken! For the person monitoring this page, please do not ask for the shipment number & DOT because this information has been provided in a previous review. Your company should be aware of this issue due to it being ongoing. Respectfully Written, Shakita

Helpful?
Chris N
Chris N
1 reviews
over 2 years ago
1 out of 5 stars

Don’t ever book a load with Trinity Logistics

Don’t ever book a load with Kokomo office zahari.zahariev. Lied about a load we where to pickup today 5/24 in Florida. After my driver arrived and waited 45 minutes to check in only to find out they sent another truck to pickup the same load. Called Zaharia who spent 20 minutes trying to tell me the load didn’t exist while my driver is talking to the shipper and the driver picking it up. Then refused to pay TONU stating the load did not exist. I absolutely can not stand being lied to or treated like I don’t know anything after 35 years in transportation. I would recommend never booking a load with Trinity the signed rate sheets mean nothing and you’ll end up loosing a day over this BS. I also called our DAT rep and filed a Bad Player report. I will also file this same complaint on their DOT authority review.

Helpful?
over 2 years ago
5 out of 5 stars

BEKA AND NINI LLC

Thank you for such news and hard work! Yours Sincerely

Helpful?
KDL
KDL
1 reviews
over 2 years ago
1 out of 5 stars

BE CAREFUL WITH Caleb Locklear

BE CAREFUL IF YOU BOOK WITH Caleb Locklear caleb.locklear @ trinitylogistics.com ((302) 990-3489) FROM TRINITY LOGISTICS HE WILL SAY YOUR TRAILER IS NOT GOOD TO GO SO HE DOES NOT PAY TONU for a no-good load, happened to me and it will happen to you!!

Helpful?
customer Ivan
customer Ivan
1 reviews
over 2 years ago
5 out of 5 stars

Nice people over the ph quality good …

Nice people over the ph quality good comunicación

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Customers

Provide Great Services to There Customers

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Amazing experience

Broker is sooo kind

Helpful?
Scott
Scott
1 reviews
over 2 years ago
5 out of 5 stars

Chell followed thru on A load that went…

Chell followed thru on A load that went south who the shipper dropped the ball on. She got it handled rather quickly. That keeps me moving. Haul a load for her anytime

Helpful?
Bob
Bob
1 reviews
over 2 years ago
1 out of 5 stars

Shippers beware

They’re bidding oversized loads so cheap that there’s no way to budget in for a pilot or escort car. Shame on Liz S.

Helpful?
over 2 years ago
5 out of 5 stars

Melissa is always a pleasure to work…

Melissa is always a pleasure to work with. Trinity dispatches you, and as long as you send them updates, they let you do your job!

Helpful?
Keenan
Keenan
1 reviews
over 2 years ago
5 out of 5 stars

Excellent representative

Excellent representative. She treated me with respect and appreciated my service. The addresses for pick up and delivery were correct

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Great Broker

Very Professional

Helpful?

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