Travis Perkins Reviews

Great service provided by Connor and his team at Worthing Clapham Common branch. As a small family run building business, we’ve been using Travis Perkins and other suppliers for years. The service we’ve received from Connor this year has been outstanding, he’s an asset to your company. Connor is very quick with responding, he’s prompt with deliveries and goes out of his way if we’re up against it with timing. We have a great working partnership with the branch now and it makes our daily running a lot smoother. I wouldn’t hesitate to recommend Connor and his team to other trades.

Just collected a web order from the Kilmaine Close, Cambridge branch. Main item was TREATED TIMBER 25X38MMX4.8M (206949) They very kindly cut the 4.8m lengths in half, and helped carry it to car. The timber quality looks good - the lengths are pretty straight. Price competitive - so well done TP

I would like to say how professional Ben Williams and is colleagues around him are at Scotia Road, Tunstall, Stoke On Trent, ST6 4HG. They are helpful to you when asking questions around the products they supply. The deliveries arrive on time. The delivery driver would do what he can towards making the delivery drop stress free. I would highly recommend 🙂

8:00 Saturday morning. What a pleasure to be served by Ryan this morning, very helpful, very polite and eager to be of assistance. An ambassador for the company. Thank you 👏👏👏

More great service asked for a quote and got it on the same day. I can’t fault this branch It’s a big thumbs up too Travis Perkins.

Obnoxious individuals encountered at Vauxhall branch. It was almost closing time and car park was empty. First a warehouse driver shouted at me needlessly as I was manoeuvring my car. I parked in a poorly marked designated staff car park. A staff member was then aggressive towards me. Management need to retrain staff. Give this lot a wide berth and take business elsewhere.

Chris from Minworth delivered to us today, what a nice guy, chatty enough to make me feel comfortable, and very helpful and tidy

I’ve Used Travis Perkins for over twenty years, since they have changed their accounting software last year there service and customer relations has become non existent, everyone in the building trade knows Travis Perkins isn’t cheap, but now things are ridiculous. I won’t be using Travis Perkins again.

Had a delivery from Andy at the Wolverhampton branch this morning. Everything delivered that we needed and safely. Lovely guy. Thank you for your help.

Outstanding service with competitive prices. They are able to match the prices and customer service is good within the branch. Delivery driver Darren is very helpful and makes sure we are happy before he leaves the site. Arron and his team is quite helpful, knowledgeable and polite.

Items shown on their website, out of stock when I visit. They will not deliver items even if you live locally to the store and are prepared to pay the delivery charge.

Brilliant service. We ordered yesterday late afternoon via the website and got a polite phone call at 7am today, to book in delivery. They said delivery would be tomorrow and that we would receive a text to say when it was on its way. Then at 2pm ‘today’ we got a text to say the driver on his way. Sure enough the delivery arrived within the hour. The driver was brilliant. Nothing was too much trouble and with his amazing crane skills, he was able to manoeuvre the items into exactly where we needed them. Fantastic services, great staff and by the way very good quality product, at an excellent price. Thoroughly recommend. Trevor & Janet Gardner Woodbury Salterton EX5 (Ordered from Exeter branch)

Excellent service, Paul and Darren was very helpful and friendly to me in the warehouse. Will go there again

Shameful treatment of customers. Remove the coffee machines to save money. Stop sending paper invoices to save money under the cynical guise of being eco warriors. In other words passing the cost on to customers. Dubbed the Harrods of the building trade and its nothing to do with the quality of their products just the prices. Their finance department need a customer reality check. Is Attila the Hun head of training I wonder? At this juncture If I provided Travis Perkins with a DJ a warehouse, a large bag of spurious white powder and free beer, I doubt a party would take place

Bromsgrove. Free long weight with my purchase.

We would definitely recommend. Our Kitchen looks amazing! We now have clever storage solutions that we’d never thought about. We are really pleased.This was achieved with the great help and advice from Karen the Kitchen Designer at the Mead Road branch. Thanks again Karen. Claire and Malcolm

My wife and I are in our late 80's and seeking to find an alternative to decking for a shady area and the end of maintenance of such, we visited a number of suppliers looking for ideas, suggestions etc. Having been met with indifference, we visited Travis Perkins ,Bulwell,Nottingham where John Widdowson took us under his wing, suggested various ideas and went the extra mile after which we placed our order. Thank you John, you made a lasting impression and here are two old wrinklies who are most grateful for your courtesy, humour and helpfulness.

Bought 4 bulk bags of building sand for my bricklayer from the Sale branch. They said “are you sure this is building sand - it’s full of grit, broken brick and shell” I phoned Travis Perkins and they said stuff must have blown onto the bags. They didn’t offer to replace them and fobbed me off. Rubbish product and worse customer service.

Tamworth Travis Perkins. First class advise and service from friendly staff. Super fast delivery of bulk bags and hire equipment made my job so much easier and they also set me up with an account and discounts. Absolutely faultless.

£4.55+ vat for sharp sand is just a rip off B and Q £3.68 including vat won’t use them ever again ?Travis Perkins or Dicc Turpin .TP in Epworth you need to look at your margins