We love working with your Taunton…
We love working with your Taunton Branch, I must say that Phillip Champion is always so lovely and professional when we speak on the phone.

10 months ago
Travis Perkins Plymouth (Sutton Road) have been absolutely amazing, going above and beyond to help our youth theatre bring a performance to life at Totnes Castle. Matt and Mack have borne been so help... See more
10 months ago
I had an urgent need for bricks and building sand, as I had my bricklayer for a few more days. I called the Canterbury branch, and Mike was invaluable; he visited the site on the same day to ensure I... See more
We love working with your Taunton Branch, I must say that Phillip Champion is always so lovely and professional when we speak on the phone.
I receive fantastic customer service at Travis Perkins North Walsham. Very helpful and customer focused. Thank you. Steve.
Top Builders Merchants. Helpful staff in the yard at Bradford, Windsor street. Simon and the rest of the team. At the counter, Saj with a warm, welcoming and eager to help attitude stands out by far. Keep it up
Extremely expensive for anything over a week. Would never use again. It’s far cheaper to buy the kit and sell at the end. We put over £50k of business with them last year, but are now dramatically expanding our supplier base as we feel that we have been taken for granted.
I have a small limited company, and I think last year I spent about £15,000 in battersi Lombard road branch, there was Martin Menager and I was very happy with the prices, hi left somewhere else, and since hi left I’m not happy with others. I wish to come back if someone will check the prices for me! Best EDI’S CONSTRUCTION LIMITED
Matt from the Chippenham depot. One of many really nice yard helpers in Chippenham who are always pleasant, informative and genuinely nice people who go out of their way to help you. Well done Matt. And we loved his accent!
I had to drop you a mail to say Kieth and the other sales people make buying building materials a good and happy experience. So helpful and prompt delivery. Thank you so much for making business a pleasure for Damac
Thank you so much for your cooperation, big thank you for Jay, amazing service.
Great service from all the staff, only let down is the prices the small consumables are way higher than that of Screwfix and toolstation with no difference to quality
Had a delivery this week from Minworth TP and a slightly awkward drop for the driver but Chris did an amazing job very helpful.
Travis Perkins Norwood were really helpful even when I cancelled my order then reordered the next day and they still delivered at the original time. Very cheerful despite freezing cold weather. Hugh Balfour
Had a delivery from Travis Perkins (minworth)today,the driver Andy was great,very helpful and got our load as close to the entrance as possible in an awkward location.Overall a great experience,cheers Andy👍🏻.
Had a delivery today from Travis Perkins based in minworth Birmingham the driver whose name was Andy was courteous, polite and couldn’t do enough to help. A credit to the company
Dreadful service continually let down with delivery dates, I’m on my 3rd reschedule and still waiting for goods. Never use Burton again
I have used the Birmingham Minworth branch a number of times since it opened and always found the staff very friendly and helpful. This week I was served by Chrysta who was very professional, friendly and knowledgeable. Andy delivered my materials and he couldnt have been more pleasant or helpful. Thanks both you are a credit to your company
I have been a customer of Travis Perkins Ravensbridge Branch multiple times and each time, the staff were pleasant, polite and arranged a prompt delivery of the product. Thank you Mr Steve and Mr Andy for good customer service. I shall be back.
Tricky location /No problem for Travis Perkins Driver! I live on a private road which is tricky to find with the added issues for drivers to negotiate (potholes and overhead cables). The driver ( Andy ) phoned ahead to say he was on his way which allowed my husband to explain where the road was. The driver was polite and was able to place the material on the drive in the required location, having to negotiate the potholes, cables and the new drive that he could not pull onto. Professional service delivered will be ordering again. Good Job Andy xx
Travis Perkins appears reliable, friendly, rapid delivery and useful discounts for on line orders
My whole experience of using Travis Perkins, i have found the staff to be very helpful and kind in ensuring all my requirements have been attended to, even when a product has to be ordered. All my deliveries have been delivered correctly and within the agreed time, and your Hire service is excellent from the 6th November right through to the present time.
Delivered to site when they said it would and collected promptly too. Restricted access so was abit tricky time wise but sorted no problems. Driver explained all controls to site operative and gave him a quick refresher on controls etc. Price point was cheaper than other hire centres.
Based on analysis of 130 reviews rated 1-2 stars for Travis Perkins
“Despite the website clearly stating that the local branch would be in touch to arrange delivery, no communication wha...”
“It's not hard to let customers know”
“The most useless builders merchants in the uk”
“I’ve been a credit customer for a number of years, never really had an issue till I noticed fraudulent activity on my...”
“I’ve been a credit customer for a number of years, never really had an issue till I noticed fraudulent activity on my...”
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Travis Perkins is a leading supplier of building materials and home improvement products in the United Kingdom. The company offers a comprehensive range of products, including timber, plumbing supplies, electrical materials, and tools, catering to both trade professionals and DIY enthusiasts. With a strong presence across the country, Travis Perkins serves a diverse customer base, including builders, contractors, and homeowners seeking quality materials for construction and renovation projects. In addition to its extensive product offerings, the company provides expert advice and support to help customers make informed decisions. Travis Perkins aims to facilitate the building and renovation process by delivering reliable products and services tailored to the needs of its clients. Through its user-friendly website, www.travisperkins.co.uk, customers can easily browse and purchase products, enhancing their overall shopping experience in the building supplies sector.
Travis Perkins receives a largely positive reception, with many reviewers praising the helpfulness and professionalism of the staff across various branches. Customers frequently highlight the exceptional service provided, particularly at locations like Plymouth and Rhondda, where staff go above and beyond to assist with orders and advice. Quick delivery times and efficient service are also noted, with several consumers expressing appreciation for timely deliveries that meet urgent needs. However, there are notable complaints regarding delivery issues, including lack of communication and delays, which have frustrated some customers. Additionally, concerns about product quality, such as mould on supplied materials, have been raised. Overall, while there are areas for improvement, the majority of feedback reflects a positive experience with Travis Perkins.
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