A day ago
Opened a youth savings account for my daughter and the staff made it fun for her. No minimum balance headaches. Highly recommend for families.
A day ago
Our loan officer was patient with all of our first-time homebuyer questions and kept us updated throughout the process. Closing took a little longer than we expected, but communication was solid the w... See more
A day ago
I like the service and the rates, but finding a surface ATM when traveling is a hassle. Shared network helps somewhat. Otherwise a good institution.
A day ago
Checking account is fine and fees are reasonable, but customer service by phone can involve long hold times. Once I reached someone they resolved my issue. Just wish it were faster.
Opened a youth savings account for my daughter and the staff made it fun for her. No minimum balance headaches. Highly recommend for families.
Our loan officer was patient with all of our first-time homebuyer questions and kept us updated throughout the process. Closing took a little longer than we expected, but communication was solid the whole way. Happy with our rate and the service overall.
I like the service and the rates, but finding a surface ATM when traveling is a hassle. Shared network helps somewhat. Otherwise a good institution.
Checking account is fine and fees are reasonable, but customer service by phone can involve long hold times. Once I reached someone they resolved my issue. Just wish it were faster.
I've been a member for several years and the service has been consistently friendly and helpful. Rates on my auto loan were noticeably lower than what the big banks offered. The staff actually remembers me when I come in.
Banking itself is great and the fees are low. The mobile app is functional but feels dated and occasionally logs me out for no reason. Mobile check deposit works well though.
Applied for an auto loan online and got a decision the same day. The loan officer walked me through the options and never pushed extras I didn't need. The rate beat my dealership's financing by a good margin. Would recommend to anyone shopping for a vehicle.
No complaints. Everything I need is here.
Switched from a national bank and haven't looked back. Savings rates are better, there are no surprise fees, and I feel like a member rather than a number. Online bill pay setup took a bit of effort, but support helped me through it.
Had a fraud alert on my debit card and the team resolved it quickly, issuing a replacement card within a few days. They were kind and clear throughout. Online chat could be more available, but I'm satisfied.
I was declined for a credit card despite being a member for years with good history. The explanation was vague, and it felt frustrating. Other services have been fine, though.
Tellers are courteous and quick. Wish there were more branch locations and longer Saturday hours.
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Towerfcu appears to be Tower Federal Credit Union, a member-owned financial cooperative that offers banking and financial services. Its offerings typically include savings and checking accounts, loans, and other consumer financial products. Eligibility and specific services are determined by the institution's membership requirements and current product listings.
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Reviewers consistently report positive experiences with Towerfcu. Customers often highlight loan, than, friendly, online. A minority mention drawbacks around credit, credit card, card, disappointed. Overall sentiment is strongly positive with an average rating of 4.1 stars across 12 reviews.
