Buen producto, mala entrega
El producto correcto, en buen estado y con material de embalaje incluido (un detalle). Pero la empresa de envío (SEUR) no entregó el producto en la dirección indicada, sino en un punto de recogida.

TOUS Jewelry is a well-established brand specializing in jewelry, bags, and fashion accessories since its inception in 1920. The company offers a diverse range of products, including rings, necklaces, bracelets, and earrings, designed to enhance personal style with originality and flair. TOUS aims to cater to a wide range of customers, including fashion-conscious individuals seeking unique pieces that make a statement. The official website, tous.com, serves as an online shopping platform where customers can explore the latest collections and enjoy exclusive offers. With a commitment to delivering quality and innovative designs, TOUS Jewelry continues to be a popular choice for those looking to express their individuality through fashionable and elegant accessories.
Reviewers generally express satisfaction with Tous Jewelry, highlighting the quality of products and the attentive service in stores. Many customers appreciate the careful packaging and timely delivery of their orders, noting that the staff is friendly and helpful.
Positive experiences often mention the elegance and design of the jewelry, with several consumers stating that their purchases exceeded expectations. However, some critical feedback arises regarding delivery issues, particularly with the shipping service, which has led to frustrations over misdirected packages. Additionally, there are complaints about the slow processing of tax-free documentation for online purchases. Overall, while there are some delivery-related concerns, the majority of reviews reflect a positive sentiment towards the brand's product quality and customer service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 60 | 100% | — | ● Medium |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry & Watches.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 4.2 out of 5 (good) | 100 out of 100 | — | 60 | |
| 1.3 out of 5 (poor) | 100 out of 100 | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | +12% | 368 |
Bottom line: Tous Jewelry is #2 of 5 on overall rating in this group.
60 reviews of Tous Jewelry. Filter by what matters to you.
El producto correcto, en buen estado y con material de embalaje incluido (un detalle). Pero la empresa de envío (SEUR) no entregó el producto en la dirección indicada, sino en un punto de recogida.
A encomenda não veio na data prevista, veio sem certificados, uma autêntica palhaçada
Quick answers to the questions people ask most.
Yes, Tous Jewelry is a legitimate company with numerous verified reviews averaging a high rating. Customers frequently highlight the quality of their products and the friendly service they receive.
No, Tous Jewelry is not a scam. While some customers have reported issues with delivery times, the majority of feedback reflects positive experiences with their products and customer service.
Tous Jewelry specializes in a wide range of jewelry and watches, known for their unique designs and quality craftsmanship. Customers appreciate the elegance and stylishness of their pieces.
Tous Jewelry accepts various payment methods, including credit/debit cards and online payment options. Customers have commented positively on the convenience and ease of the purchasing process.
Tous Jewelry has a customer-friendly return policy, allowing returns within a specific timeframe. Many reviews indicate satisfaction with their handling of exchanges and refunds.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
TOUS Jewelry is a well-established brand specializing in jewelry, bags, and fashion accessories since its inception in 1920. The company offers a diverse range of products, including rings, necklaces, bracelets, and earrings, designed to enhance personal style with originality and flair. TOUS aims to cater to a wide range of customers, including fashion-conscious individuals seeking unique pieces that make a statement. The official website, tous.com, serves as an online shopping platform where customers can explore the latest collections and enjoy exclusive offers. With a commitment to delivering quality and innovative designs, TOUS Jewelry continues to be a popular choice for those looking to express their individuality through fashionable and elegant accessories.
This profile hasn't been claimed by the business owner.