TOUS Jewelry is a well-established brand specializing in jewelry, bags, and fashion accessories since its inception in 1920. The company offers a diverse range of products, including rings, necklaces, bracelets, and earrings, designed to enhance personal style with originality and flair. TOUS aims to cater to a wide range of customers, including fashion-conscious individuals seeking unique pieces that make a statement.
The official website, tous.com, serves as an online shopping platform where customers can explore the latest collections and enjoy exclusive offers. With a commitment to delivering quality and innovative designs, TOUS Jewelry continues to be a popular choice for those looking to express their individuality through fashionable and elegant accessories.
Reviewers generally express satisfaction with Tous Jewelry, highlighting the quality of products and the attentive service in stores. Many customers appreciate the careful packaging and timely delivery of their orders, noting that the staff is friendly and helpful.
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Positive experiences often mention the elegance and design of the jewelry, with several consumers stating that their purchases exceeded expectations. However, some critical feedback arises regarding delivery issues, particularly with the shipping service, which has led to frustrations over misdirected packages. Additionally, there are complaints about the slow processing of tax-free documentation for online purchases. Overall, while there are some delivery-related concerns, the majority of reviews reflect a positive sentiment towards the brand's product quality and customer service.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.2
60
100%
—
● Medium
4.2 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry & Watches.
Overall rating and review count for this company and similar companies
El producto correcto, en buen estado y con material de embalaje incluido (un detalle). Pero la empresa de envío (SEUR) no entregó el producto en la dirección indicada, sino en un punto de recogida.
Yes, Tous Jewelry is a legitimate company with numerous verified reviews averaging a high rating. Customers frequently highlight the quality of their products and the friendly service they receive.
Is Tous Jewelry a scam?
No, Tous Jewelry is not a scam. While some customers have reported issues with delivery times, the majority of feedback reflects positive experiences with their products and customer service.
What types of products does Tous Jewelry offer?
Tous Jewelry specializes in a wide range of jewelry and watches, known for their unique designs and quality craftsmanship. Customers appreciate the elegance and stylishness of their pieces.
What payment methods does Tous Jewelry accept?
Tous Jewelry accepts various payment methods, including credit/debit cards and online payment options. Customers have commented positively on the convenience and ease of the purchasing process.
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How does Tous Jewelry handle returns and refunds?
Tous Jewelry has a customer-friendly return policy, allowing returns within a specific timeframe. Many reviews indicate satisfaction with their handling of exchanges and refunds.
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El producto correcto, en buen estado y con material de embalaje incluido (un detalle). Pero la empresa de envío (SEUR) no entregó el producto en la dirección indicada, sino en un punto de recogida.
compre unos anillos por internet(online) todo perfecto hasta que quise sacar el tax free! no habia manera por emali se tardaron un monton mas de una semana y no tengo el documento, claramente ya me fui de españa y no pude secibir mi taxfree.
Hola, recomiendo Tous es la,marca que siempre uso,llevo me encanta.Buens,calidad diseño,elegancia siempre,de moda.El bolso Daisy lila,es único las,flores tan finas, transparentes es un,modelo único para,my.Las pulseritas de,amatista,calcedonia,las nuevas todas,me gustan de hecho,me compré 5,diferentes son tan,elegantes y finos,con su osito tulipán,corazón en bano de oro,y plata.El perfume nuevo del,Kaos rosa fucsia,es elegante fino,duradero siempre,lo uso .El corazón verde de,calcedonia el collar de amatista,perlitas,Diamond plateado,dorado son algunas,de muchísimos que tengo y,compré!Es el regalo,perfecto para,cualquier mujer edad,Tous para my no,tiene competencia ya,que solo compro la,marca Tous.El trato impecable,de la tienda,salera Castellón siempre me,atienden muy bien,el reparto de,Seur muy bien! Gracias,por su trabajo tan,impecable un,saludo.
Mi experiencia con Tous ha sido positiva por la calidad de sus artículos. El diseño y la presentación de los mismos en las cajas características de la firma me encantan.
El envío muy rápido. La atención de la tienda perfecta, me llamaron cuando les llegó el pedido y después fueron muy amables. El llavero que compré muy bonito
Scam , Es un mes mi pedido pero aun no recibo nada, me equivoco de dar respuesta, eso es para el TOUS QUE SOLO UNA SEMANA QUE HE PEDIDO Y HAS LLEGADO BIEN! NO ES PARA USTED! MENTIROSOS!
TOUS Jewelry is a well-established brand specializing in jewelry, bags, and fashion accessories since its inception in 1920. The company offers a diverse range of products, including rings, necklaces, bracelets, and earrings, designed to enhance personal style with originality and flair. TOUS aims to cater to a wide range of customers, including fashion-conscious individuals seeking unique pieces that make a statement.
The official website, tous.com, serves as an online shopping platform where customers can explore the latest collections and enjoy exclusive offers. With a commitment to delivering quality and innovative designs, TOUS Jewelry continues to be a popular choice for those looking to express their individuality through fashionable and elegant accessories.
