Last reviewed over a year ago
Over a year ago
The product is a perfect gift for Christmas holidays for friends. It is a small cake that is fresh and delicious! We received them quickly! Awesome traditional gift!
Over a year ago
Very economical prices. I have ordered cakes here many times and everything is always super delicious.
The product is a perfect gift for Christmas holidays for friends. It is a small cake that is fresh and delicious! We received them quickly! Awesome traditional gift!
I made an online order last December for 2 Provenance 6-Packs. I only received 1. I have called multiple times and have not been able to get a refund or get the product I paid for. Beware, customer service will not be able to help. They don't return your calls. Even though the cakes are very good, I will not buy from their online store again.
Best cakes ever. Addictive.
Very economical prices. I have ordered cakes here many times and everything is always super delicious.
The cakes are delicious and the service is excellent. I have bought here many times and it is always top notch.
This cake is so bad, no rum taste a weird chemical aftertaste. All the fruit is on the outside not even mixed in right. It’s nothing like it use to be and a embarrassment to any Caribbean island selling it! People buying this must have never made a cake in their lives if they actually like it! Thank God I’m Bajan and can make the real thing or I’d be crying now, I’ve had Irish butter rum cake that tasted 100 times better than this.
The best cake! The cakes are so moist, The best I have ever had.
Good choice. Pleasant prices. I have ordered pies here many times already - everything is always super.
If you want a delicious dessert, be sure to come here.
These Delicious Cakes! I have ordered Tortuga Rum Cakes for years as gifts and for myself. I recently placed a gift order and more cakes were delivered than what was ordered and paid for. I contacted customer service and within a couple of hours, I received an email from Adeanys, Customer Service Advisor. She apologized for the incorrect order and informed me that the 10 additional cakes did not need be returned. Wow! Great Customer Service and Great Cakes!
I can say that the taste of the cake really taste so good. I am writing this while eating the cake. I will order again.
Excellent service.
So disappointed an embarrassed with the size. I bought and sent it to my son for his birthday since I can't be with him due to the stay at home order. In the meantime my daughter purchased one for herself. The cost was almost $30 for a cake that is so small it was embarrassing to send. I was shocked when I heard how small it was for that price. I entered in a date closer to his birthday of April 28 but they sent it immediately which was fine but not what I wanted. When I went to the site and saw the boxes all the cakes look much bigger. I bought the 16 oz size and was embarrassed when I heard how small it was. Thirty dollars was definitely not worth to pay for the price of that cake I don't care how good it is supposed to taste. I wouldn't buy from there again. I don't feel that size is worth the price.
Love the Tortuga Rum Cakes!!! And they are delivered to my home at NY.
Everything they have is devine! Love all of the cakes,and the chocolates.
Absolutely delish! Will continue to purchase
I have enjoyed these Rum cakes for years! I send them to all my relatives for the holidays!
amazing love it
easy to use and order from.
Best Rum cake I have ever had
Based on analysis of 26 reviews rated 1-2 stars for Tortuga Rum Cakes
“Beware, customer service will not be able to help”
“So disappointed an embarrassed with the size”
“The cakes are AMAZING but the shipping costs are simply horrendous - sent cakes as gifts and the recipients had to pa...”
“I made an online order last December for 2 Provenance 6-Packs”
“I made an online order last December for 2 Provenance 6-Packs”
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Tortuga Rum Cakes is a well-established brand known for its premium rum cakes and gourmet products, originating from the Caribbean. The company specializes in creating a variety of rum-infused cakes, including their original Caribbean Rum Cake and seasonal offerings such as eggnog bourbon cakes. Tortuga Rum Cakes also provides complementary gourmet items like sauces and coffee, catering to a diverse customer base that includes tourists, gift shoppers, and rum enthusiasts. The company's products are widely available across the Caribbean, with a strong presence in major air and cruise ports, hotels, and gift shops. Tortuga Rum Cakes is committed to innovation, continually introducing new flavors and product combinations to enhance consumer experience. With an emphasis on quality and freshness, Tortuga aims to maintain its reputation as a leader in the specialty and liquor cakes market.
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Reviewers consistently report positive experiences with Tortuga Rum Cakes. Customers often highlight cakes, rum cakes, cake, love. A minority mention drawbacks around order, cakes, never, cake. Overall sentiment is strongly positive with an average rating of 4.7 stars across 500 reviews.
