Review summary

TMT Legal Services LLP is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

Je
This was my partner and i’s first time…

This was my partner and i’s first time moving house, (selling and buying) it was extremely stressful through external factors but Kevin Danez and the team were fantastic with advice, patience and getting us over the line. Would highly recommend.

MF
Highly recommend TMT Legal Services provided us with a…

TMT Legal Services provided us with a very professional service from the onset. Callum Skinner kept us informed throughout the sale of our inherited property by phone & email we can't thank him enough and would highly recommend him & his team πŸ˜€

R
Poor communication and customer service

We were recommended TMT legal Services through our newbuild developer. Unfortunately, we did not receive a very good service at all. My emails were completely ignored, questions left unanswered, and phone calls never returned. The communication from the Newbuild Team Leader was pretty much non existent. We did not feel reassured or well looked after throughout the process and would not recommend this firm to anyone. Sadly, our developer has said we are not the first buyers to report this feedback with TMT.

Excellent and knowledgable service

Friendly and responsive team who made us feel like there were no silly questions and nothing was too much trouble. Moving home is so stressful but Jo and the team really helped us to navigate the process.

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All reviews

49 total β€’ Write a review

Showing 31 - 40 of 45 reviews
A
5 out of 5 stars

Great

Never had any problems when using TMT, they're always very helpful and knowledgeable. Couldn't recommend enough!

Date of experience: November 2, 2023

C
5 out of 5 stars

TMT acted on my sale and purchase

TMT acted on my sale and purchase. They were very efficient and kept me well informed. We had a very difficult seller and I felt TMT really helped myself and the estate agent navigate the situation, in order to get the completion done! I would definitely use again and highly recommend!

Date of experience: November 2, 2023

SB
5 out of 5 stars

A breath of fresh air

Tracey, Claire and the team at TMT are a breath of fresh air compared to the usual stuffy old legal companies. They were really thorough and accurate when helping me and my Mum sort some will/inheritance documents. Highly recommended.

Date of experience: November 2, 2023

DR
5 out of 5 stars

Wonderful service. Efficient, professional and personable

I used TMT for the sale of my house and purchase of a flat and have subsequently recommended them to family and friends. Such a professional and personable service; quick to respond to all queries and chase the other solicitor firms involved in the chains. I kept in regular contact with both my buyer and the lady I was buying from, both of whom expressed how they wished they had also used TMT and were frustrated with their own legal teams. It was pleasing to be the strong link in the chain. I also received comments from my estate agent and that of my purchases estate agents’ at how efficient TMT had been. Each step of the way I felt well prepared, kept informed and confident.

Date of experience: November 1, 2023

SM
5 out of 5 stars

Will writing - Excellent Service

My wife and I needed to update our wills having had a few children. We are not local to the offices but decided to work with TMT as they were recommended to us by a friend. The whole experience was excellent - we'll be sure to use them for future conveyancing!

Date of experience: November 1, 2023

KB
5 out of 5 stars

Great service from the first day of my…

Great service from the first day of my instruction up to my completion day. I had a change of purchase and it was all dealt with quickly and positively. Honestly i can't thank Tracey and TMT enough.

Date of experience: November 1, 2023

FA
5 out of 5 stars

Cannot recommend highly enough!

This is my second time using this company, having been introduced by a Marketing Suite for the developer we originally bought through. Both transactions have been exceptionally smooth and I cannot thank the teams enough for their support. They communicated throughout, explained everything clearly and keeping us in the loop all the time. We cannot recommend TMT enough (so much so that my sister has now instructed them!) and will definitely be using them for any future moves!

Date of experience: November 1, 2023

am
5 out of 5 stars

Amazing company

Amazing company. They are very helpful and professional even though our move had a very long and difficult chain. They went out of their way to sort out any issues. I would recommend anyone to use TMT, we will definitely be using them in the future.

Date of experience: November 1, 2023

D
5 out of 5 stars

Excellent!

Excellent service from TMT when using them recently for Wills and Conveyancing. Responsive, friendly and knowledgable throughout.

Date of experience: October 31, 2023

CT
1 out of 5 stars

Incompetent

I would avoid using these people for anything. We used them, on the recommendation of McCarthy Stone, for the conveyancing of the sale of our flat and purchase of a McCarthy Stone property. McCarthy Stone do a deal where they buy your property, and you buy theirs. TMT are the worst firm of conveyancers I have ever had the misfortune to use, I doubt they ever opened any sort of Law book. Any questions we raised were dismissed, charges or fees we disagreed with were ignored and paid and moneys we were entitled to were not collected. They were very difficult to contact and sent most of their questions or requests to McCarthy Stone, despite the fact we were the clients. A major offer was that Stamp Duty (Β£5000) would be paid by McCarthy Stone. This fact became β€˜forgotten’ and then denied, despite it being in writing. TMT never pursued this. They got settlement figures and Legal licence fees wrong on many occasions and then deducted their error from our final settlement. They couldn’t even add up their own bill. Charged a lot, cost a lot and did very little for us.

Date of experience: October 25, 2023

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