Over a year ago
I am happy so far. Not a big issue a part for cash withdrawal and deposit.
Over a year ago
Very informative and helpful support from Tanisha Singh at Tide today. A very pleasant telephone manner and highly efficient communication skills. Much appreciated.
Over a year ago
For once someone ( Dhananjay) was able to help me resolve a problem
Over a year ago
I spoke to Aiden Jones about ordering another expense card for my team,I found him helpful polite and knowledgeable, also patient as im not very tech minded, Thank you Aiden for your help.
Lyubomir from the Member Success Team delivered some great service this morning. He followed up a previous question I’d asked and provided the info I needed to make an informed choice. Thank you.
Customer service very slow. I’m 3 days in and still waiting for someone to get back to me. How long will it take? Any guesses?
Excellent Service
Faster responce, clear information, supported me to successed my goal
Easy to set up a new account, smooth experience.
Everything has been easy to navigate. Opening the account was uncomplicated compared to the hurdles the high street banks make you go through
Very maturely handled my issue by Mr Roman.
All the best for tide business india
Opening my limited company bank account with Tide was one of the best business decisions I have ever made. Thanks for everything so far. I would highly recommend anyone thinking about joining Tide to go for it!!!
Had a great experience from Mustafa today, they are always super helpful and experienced, and they won’t pass you around in circles like some other companies do. Would recommend, 10/10 ⭐️⭐️⭐️⭐️⭐️
Ivan Marinov was really helpful and a credit to the company. Tide is a fantastic online bank with everything you might need for small businesses.
Best thing And really good
So bed experience Tried to set up account for 2 weeks Nothing, just west my time With Company House took just few hours to do it.
Nice good awesome easy
I am trying to understand how to use Tide for its cardless payments when I am at an event and people pay. I tried testing it, and it of course it failed--yet no one at Tide to contact for assistance?
Was great service many thanks
Great customer service and knowledgeable staff like Yusuf Khan to help guide me through the process and whats on offer.
Really easy and solved my issue quickly
Easy to work with , pay and receive payments. Fast and informative in all banking aspects my business looks for.
Freeze your account , question every enquiry, literally try everything to hinder your business
Based on analysis of 7 reviews rated 1-2 stars for Tide
“So bed experience Tried to set up account for 2 weeks Nothing, just west my time With Company House took just few hou...”
“Customer service very slow”
“I am trying to understand how to use Tide for its cardless payments when I am at an event and people pay”
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Tide is an innovative business banking platform that offers a comprehensive suite of financial services tailored for small and medium-sized enterprises (SMEs), contractors, and freelancers. With over 1.5 million users globally, the company provides essential banking solutions that include business accounts, payment processing, expense management, and invoicing tools. Tide's platform is designed to simplify business finance management, allowing users to focus on their core operations. Targeting SMEs in the UK and beyond, Tide enables businesses to open a free business account quickly and access features such as competitive savings rates, 24/7 in-app chat support, and FSCS protection. By integrating various financial tools within a single app, Tide aims to streamline the banking experience and support the growth of its customers, making it a valuable resource for those looking to enhance their business finance management.
Tide receives overwhelmingly positive feedback from its users, with many praising the helpfulness and efficiency of the customer service team. Reviewers highlight specific staff members, such as Tanisha Singh and Aiden Jones, for their polite and knowledgeable assistance, making the onboarding process smooth and pleasant. Customers appreciate the informative support and the ease of setting up accounts, noting that Tide understands the challenges faced by small business owners. However, some complaints arise regarding issues with cash withdrawals and deposits, as well as occasional difficulties with account management. Despite these minor concerns, the overall sentiment remains highly favorable, reflecting a strong commitment to customer satisfaction and service excellence.
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