Great prices and customer support.
Very good pricing for flights and excellent customer service! Representative was knowledgeable, helpful and communicated very well. Situation was resolved quickly!
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4.8
Excellent
852 reviews
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💬Hasn't replied to negative reviews
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Review summary
Thrive Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Helpful staff
Helpful staff
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Ken Avino at Thrive is great
Ken Avino is my agent at Thrive. He was great at helping me a great deal on a flight from Budapest to Baltimore. I will be calling on him again.
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Wonderful experience
I had some doubts when booking with Thrive because I have never encountered or used this platform before, but my experience from booking to the end of my trip was nothing but breeze. I was assigned an agent right after I completed my purchase. Anthony responded in an email introducing himself as my point of contact and has guided me through every step of the way. Every time I had a new concern, he would immediately respond and reassure me that all is good. I am definitely going to be using Thrive Travel in my future bookings. I recommend it highly. 5star experience.
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Company details
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Website
thrivetravel.com
All reviews
852 total • Write a review
Showing 121 - 130 of 848 reviews
MM
Zach was very helpful and quick to…
Zach was very helpful and quick to respond to any and all questions. He was great
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c
Great price, no clickbait
Most important, a great price for a perfect flight. A slight glitch with the payment process, but Diane sorted it out seamlessly by the text chat line. Also, the headline price on some other sites is a clickbait multi stop itinerary; the flight you actually want is nearly always double that price
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KF
I booked a flight from Rome to Chicago…
I used Thrive to book a flight from Rome to Chicago Ohare. We had issues w/ paying for our luggage (pre paid for luggage through Lufthansa and was made to pay again at airport through United). I contacted Lufthansa who refused to refund me (it was $160). Zach from Thrive travel reached out to me and was so kind to help me out, understanding of the issue, and Thrive reimbursed me for the double payment of our luggage. Will definitely use Thrive again in the future (Lufthansa-probably not!).
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