Review summary

Thrive Travel is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Great prices and customer support.

Very good pricing for flights and excellent customer service! Representative was knowledgeable, helpful and communicated very well. Situation was resolved quickly!

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c
Helpful staff

Helpful staff

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AS
Ken Avino at Thrive is great

Ken Avino is my agent at Thrive. He was great at helping me a great deal on a flight from Budapest to Baltimore. I will be calling on him again.

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JO
Wonderful experience

I had some doubts when booking with Thrive because I have never encountered or used this platform before, but my experience from booking to the end of my trip was nothing but breeze. I was assigned an agent right after I completed my purchase. Anthony responded in an email introducing himself as my point of contact and has guided me through every step of the way. Every time I had a new concern, he would immediately respond and reassure me that all is good. I am definitely going to be using Thrive Travel in my future bookings. I recommend it highly. 5star experience.

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All reviews

852 total • Write a review

Showing 111 - 120 of 848 reviews
K

Surprised by how easy and effortless…

Surprised by how easy and effortless the purchasing process was. Purchased a next day ticket which is usually a hassle with other services. With Thrive, I got a ticket confirmation within a few hours without having to talk to an agent (a common requirement for next day tickets because pricing changes at real time)

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c

Quick and easy

Quick and easy

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M

Great rate on a United flight that was…

Great rate on a United flight that was $10k more booked direct, I haven't flown the ticket yet, but overall great experience so far!

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D

Price was excellent and customer…

Price was excellent and customer representative was most helpful when I was having some difficulty. I will definitely use in the future.

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R

excellent customer service

exemplary & prompt customer service

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AS

Very professional and helpful

Very professional and helpful. Highly recommended.

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c

To be honest

To be honest, I was very afraid when I bought a ticket, but my ticket was confirmed within 1 hour. There is a difference of 500 dollars with the aircraft company in person, I have a profit of 500 dollars

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B

I was unsure of my booking but the…

I was unsure of my booking but the person assisting me made me very comfortable with their knowledge of the process

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J

Diane’s great customer service

Diane’s great customer service Thrive should have Diane teach the customer service class for new employees

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MC

Ken Avino was a great help

Ken Avino was a great help

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