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Thigh Society receives a mix of feedback, with a significant number of customers expressing dissatisfaction. While some reviewers praise the cooling shorts for their comfort and effectiveness in hot weather, highlighting their love for the product, many others report serious issues with sizing and customer service.
Common complaints include long shipping times, misleading size charts, and a strict no-return policy that frustrates first-time buyers. Customers also mention that the seams can be uncomfortable and that the waistband may not fit well, leading to disappointment in product quality. Despite a few positive experiences, the overall sentiment leans heavily towards negativity, with many stating they would not recommend the brand.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 25 | 100% | +0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 2.0 | 2 |
| Apr 25 | 1.3 | 3 |
| May 25 | 2.5 | 2 |
| Jun 25 | 2.0 | 8 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“I contacted customer service and they were amazing”
“First time customer didn’t catch that thighsociety won’t allow ANY returns”
25 reviews of thighsociety.com. Filter by what matters to you.
I am surprised with the bad reviews because I have bought 4 different pairs of these shorts and love them. I can enjoy wearing summer dresses for the first time in years thanks to these excellent shorts.
I personally only saw the add with the see through light skin color where you clearly see the bum crack...how is this acceptable? How is it this add shows up on google as an amazing thing and its disgusting showing a womens butt crack. I need to voice my opinion somewhere. I would never buy this and certainly would not want to see women wear this. Its gross. You should be ashamed having the first pic of your add plastered everywhere of butt crack. This should not be see through and put out there as acceptable clothes to wear as comfort.
I ordered from Thigh Society - received a shipping number pretty quickly but it stayed “pending” for nearly two weeks. I reached out to their customer service email and had an AI reply who assured me they were a human (but replied within a minute every time) . Eventually reached out to their instagram and they had someone reply and offer me a refund or to ship the order ‘again’. I don’t doubt I will not be receiving the supposedly shipped order.
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I placed an order but my delivery was never received. There is no tracking available either, it seems they have never actually shipped my order. I have tried numerous times over the last fortnight to contact them and no one has gotten back to me with a response. Terrible customer service and ordering experience!
I tried to purchase from Thigh Society based on the many many news articles and great reviews. They took my money but never shipped the product. They don’t have a phone number so I emailed multiple times and they never responded. I ended up having to dispute the charges on my credit card. As soon as I did that, they cancelled my order without a word of explanation. I would have kept my order and cancelled the dispute if they would have simply shipped the product. An apology would have been nice but not expected. Terrible service.
CrowdTrust is a review platform that allows consumers to share their experiences and opinions about various products and services. The company focuses on providing a space for users to write and read reviews, helping potential customers make informed purchasing decisions. By aggregating feedback from a diverse user base, CrowdTrust aims to enhance transparency and accountability among businesses. The target audience for CrowdTrust includes consumers seeking trustworthy insights into products and services across different industries. Additionally, businesses can benefit from the platform by gaining valuable feedback and improving their offerings based on customer experiences. By facilitating open communication between consumers and companies, CrowdTrust plays a crucial role in the modern marketplace, where informed choices are essential for success.
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