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Thigh Society receives a mix of feedback, with a significant number of customers expressing dissatisfaction. While some reviewers praise the cooling shorts for their comfort and effectiveness in hot weather, highlighting their love for the product, many others report serious issues with sizing and customer service.
Common complaints include long shipping times, misleading size charts, and a strict no-return policy that frustrates first-time buyers. Customers also mention that the seams can be uncomfortable and that the waistband may not fit well, leading to disappointment in product quality. Despite a few positive experiences, the overall sentiment leans heavily towards negativity, with many stating they would not recommend the brand.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 25 | 100% | +0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 4.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 3.0 | 2 |
| Jan 25 | 2.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 2.0 | 2 |
| Apr 25 | 1.3 | 3 |
| May 25 | 2.5 | 2 |
| Jun 25 | 2.0 | 8 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 25 most recent reviews.
“I contacted customer service and they were amazing”
“First time customer didn’t catch that thighsociety won’t allow ANY returns”
25 reviews of thighsociety.com. Filter by what matters to you.
I was initially disappointed in Thigh Society's customer service over an unwillingness to honor a 15% off promotion they emailed me, Since then they have assisted with a sizing problem and went over and above my expectations to resolve the issue. I appreciate this Canadian company for stepping up, and hope they succeed.
I'm a medium w/ 29-31inch waist, 40in hips, 5'9 160 pounds. I've bought 6 pairs of assorted cargo 5inch &7inch and love em. However when you're doing anything except standing around they roll up and become bikini's if you buy the 5 or 7 inch. My only complaint is these last two outta the 6 I bought are 9inch's very nice except the black cargo I bought is rougher, nearly the same but not the buttery soft fabric they'e used for all the ones before and just feel like legging material. Disappointed for the inconsistency because I cannot return them. But just glad these things are $40 instead of $80 otherwise they wouldn't be in my budget. I'll probably try and see if I can buy 1 more in the originals instead.
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CrowdTrust is a review platform that allows consumers to share their experiences and opinions about various products and services. The company focuses on providing a space for users to write and read reviews, helping potential customers make informed purchasing decisions. By aggregating feedback from a diverse user base, CrowdTrust aims to enhance transparency and accountability among businesses. The target audience for CrowdTrust includes consumers seeking trustworthy insights into products and services across different industries. Additionally, businesses can benefit from the platform by gaining valuable feedback and improving their offerings based on customer experiences. By facilitating open communication between consumers and companies, CrowdTrust plays a crucial role in the modern marketplace, where informed choices are essential for success.
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