Good
Good, quick and easy experience.
4 days ago
Prompt review service and medication is dispatched swiftly - would recommend
6 days ago
Excellent communication. Online messages responded to extremely quickly and prescriptions authorised and items dispensed and delivered very quickly. I felt that care was taken to ensure I understood h... See more
Good, quick and easy experience.
Prompt review service and medication is dispatched swiftly - would recommend
Excellent communication. Online messages responded to extremely quickly and prescriptions authorised and items dispensed and delivered very quickly. I felt that care was taken to ensure I understood how to use products safely and for maximum effectiveness. Cannot comment yet on results as only been using the products for a few days.
As a visitor to the UK, I unexpectedly had to extend my stay and urgently needed a one-week supply of my regular medications for diabetes (insulin), high blood pressure, and an autoimmune condition. I provided proof of all my existing prescriptions, yet it took two days for only one medication to be approved. I was then told I needed to complete separate consultations for the other two medications. The cost was never the issue. If additional consultation fees were required, I would have happily paid them all at once. My priority was receiving my medication quickly, as your service advertises itself as an emergency service with fast responses. Instead, I lost valuable time waiting, only to be told to start the process again for the remaining medications. The process felt unnecessarily drawn out and gave the impression that multiple consultations were being prioritised over resolving an urgent request efficiently. When someone is at risk of running out of essential medication, time is far more important than paperwork. If you genuinely offer an emergency repeat prescription service, don’t waste potential customers’ time when they need help the most
Customer service is outstanding. Along with the speedy turnaround on orders. Great service all around.
Absolutely incredible service thank you so much highly recommended
Fast and reliable service- highly recommended.
Great and very quick service, they really helped me a lot I was in so much pain before but the prescription came out on the same day and that helped me a lot.
Works Great
Fast service. Medication arrived the next day.
found the service very good and professional quick and at a good price would recommend there service
Quick and easy. Sent them my consultant letter, and everything had been reviewed in 24 hours and then dispatched quickly.
Exceptional service, super easy to deal with and everything arrived as promised the following day. I’d highly recommend them! Thanks Guys!
consultation was very useful and prescription done and dispatched same day.was made aware prior to purchase side effects.Product arrived next day decided against taking due to so many other possible side effects
Fantastic super helpful and grateful for the service
Good prompt service, web pages easy to follow
The doctor who helped me with my prescription was very patient with me verifying information to get the medication that I needed.
Was told my case was to complex when all I was asking was some adjustments on the note to protect myself and allow me to work until I could speak with gp with there long wait times now work wont allow me to work I thought there whole reason was for this exact situation wasn't asking for long term was just asking for enough time with gp and ocupational health I don't care about the money just want to make a living and protect myself to much to ask for
it is easy to order and get support from prescribers on line. They ask lots of questions to make sure you are safe.
Excellent and fast service
Based on analysis of 4 reviews rated 1-2 stars for The Online Clinic
“If you genuinely offer an emergency repeat prescription service, don’t waste potential customers’ time when they need...”
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The Online Clinic is a UK-based online healthcare provider licensed by the Care Quality Commission (CQC). It offers a range of medical services, including remote consultations with General Medical Council (GMC) registered doctors who can prescribe medications for various conditions. The platform caters to individuals seeking convenient access to healthcare without the need for in-person appointments. Customers can consult with healthcare professionals about more than 30 different medical conditions, including sexual health, respiratory issues, and chronic pain management. After completing a medical history questionnaire, patients receive tailored medication recommendations, which are then dispensed from a UK licensed pharmacy with next-day delivery. The Online Clinic aims to provide a secure and efficient healthcare experience for those seeking timely medical advice and treatment in the comfort of their own homes.
The Online Clinic receives high praise for its quick and efficient service, with many reviewers highlighting the promptness of medication dispatch and the ease of the ordering process. Customers frequently commend the outstanding customer service, noting that communication is swift and helpful, which enhances their overall experience. Several users express gratitude for the timely delivery of their prescriptions, often receiving them the next day. However, a few critical reviews mention issues with medication availability and complexity in their cases, leading to frustration when they felt their needs were not adequately addressed. Despite these concerns, the overwhelming majority of feedback reflects a positive sentiment towards the clinic's services. Overall, The Online Clinic is highly recommended for its reliable and customer-focused approach.
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