Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total β€’ Write a review

Showing 51 - 60 of 537 reviews
FA
5 out of 5 stars

The entire process was simple and…

The entire process was simple and straightforward. Once you enter your details a free postage label is created and you are kept in the loop throughout the entire process.

Date of experience: June 9, 2025

RZ
5 out of 5 stars

Smooth transaction without any issues

Smooth transaction without any issues. Highly recommend!

Date of experience: June 6, 2025

rI
4 out of 5 stars

quick process

They were pretty quick with the process which was great made it easy , however my LCD in my screen was gone , my offer was shockingly low but I don't have time to sort it . So it was very quick and easy

Date of experience: June 5, 2025

JL
5 out of 5 stars

Thanks

Thanks! Very quick payment from Mobile Guru!

Date of experience: June 5, 2025

T
5 out of 5 stars

Easy process

Easy process, no issues. Good communication and fast payment. Would use Mobile Guru again.

Date of experience: June 5, 2025

A
5 out of 5 stars

Put in an order on Monday dropped the…

Put in an order on Monday dropped the phone at the shop and got paid Wednesday. Very good and speedy service.

Date of experience: June 5, 2025

C

CK

US

5 out of 5 stars

They make the process very easy

They make the process very easy. Just enter the make, model, storage and condition and they show the expected price and the postage label is automatically generated. They acknowledge receipt of the mobile very promptly and within 24 hours they’ve tested and informed me of the results. I am very pleased how seemless it is and I received the money the next day. I would recommend Mobile Guru. Their prices and business practices are reasonable and fair.

Date of experience: June 4, 2025

TH
4 out of 5 stars

Fairly seamless experience

Fairly seamless experience, amount paid was reasonable, although if you're selling iPhone's make sure you remove them from your iCloud account as that can cause a delay.

Date of experience: June 4, 2025

AB
5 out of 5 stars

I sold my old iPhone 6S plus to Mobile…

I sold my old iPhone 6S plus to Mobile Guru and was able to get money for it, albeit not a lot given the older phone. The process was very easy, mailing label was supplied after I submitted my info online. Money was credited to my bank account after they emailed me and I agreed to the price after they reviewed the condition of my phone. Overall a positive experience and I would recommend.

Date of experience: June 1, 2025

JG
5 out of 5 stars

Very easy to sell a used Android phone

Very easy to get a quote for a used Android phone, then send it in and get paid. Although the final amount was less than the quote, I agreed with their finding. Easier than trying to sell on FB or eBay.

Date of experience: May 31, 2025

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