Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total β€’ Write a review

Showing 401 - 410 of 537 reviews
IB
5 out of 5 stars

5-Star Experience

The Mobile Guru is an excellent mobile trade-in service. They offered the highest price for my phone compared to any other company. The return process was quick, and the cash was in my account promptly. Flawless experience overall.

Date of experience: September 30, 2024

H

HT

US

5 out of 5 stars

I was delighted to be able to recycle a…

I was delighted to be able to recycle a phone that would have just ended up sitting in a drawer, when they called to sort a few things out were very helpful and money received no problems!

Date of experience: September 30, 2024

RD
5 out of 5 stars

My fantastic first trade in experience to Mobile Guru!

I was about to trade in my iPhone 14 Pro Max to my carrier when I saw the Mobile Guru ad. I read the reviews and convinced me to take a chance with their trade in offer - more than 20% higher. It took only one week timeline from shipping my phone until fast bank transfer before weekend. I am fully satisfied with the experience and will recommend to my friends about Mobile Guru's trusted trade in process. Kudos to Mobile Guru & Hannah for my first smartphone trade in.

Date of experience: September 30, 2024

CM
5 out of 5 stars

Really smooth experience

Really smooth experience. Processed my order quickly and received payment straight away ! Great communication

Date of experience: September 28, 2024

am
5 out of 5 stars

Easy to deal with

Easy to deal with, prompt service Would certainly use again

Date of experience: September 28, 2024

JK
5 out of 5 stars

Nice easy and fast

Nice easy and fast. Highly recommended.

Date of experience: September 28, 2024

JU
5 out of 5 stars

Efficient and easy

Efficient and easy. Communication was timely Payment made quickly.

Date of experience: September 27, 2024

AB
5 out of 5 stars

Highest price offered

Highest price offered . Easy to post , reached their office in two days , assessment was done in 2 hours and money into my account before the end of day . I was really impressed by the level of service they offer. Only advice is people should insure their devices before posting just in case if it’s lost or stolen on the way .

Date of experience: September 26, 2024

PS
5 out of 5 stars

Simple and Quick

Living in Melbourne, I could drop of mobile phone at their office. Service was quick, simple, transparent, and payment prompt. Would I recommend, absolutely.

Date of experience: September 26, 2024

P
5 out of 5 stars

So easy without fuss

So easy without fuss or haggling over trade in price. 1 week from mailing to money in the bank.

Date of experience: September 25, 2024

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