Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

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S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

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Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

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All reviews

541 total • Write a review

Showing 301 - 310 of 537 reviews
WT

Horrible I-Phone

Re: Major Failure 
I ordered apple iPhone 11 - 256GB which was advertised Pristine in condition for $427.00. I also took the Reebelo Care 2 year Extended Warranty until 2026-04-24. 
I have had several issues with the screen of this IPhone 12 in the past 8 months. 
I have send the phone back to the vendor three times.
It was repaired and sent back to me on 3 occasions claiming to have fixed the fault. 1ST Incident – 30th May 2024
 2nd Incident – 05th July 2024 
3rd Incident – 27th August 2024 Now I have a 4th Incident – 2nd December 2024. Now I am also receiving this message about my battery health.
"Important Battery Message
Your battery's health is significantly degraded. An Apple Authorised Service Provider can replace the battery to restore full performance and capacity.
 Maximum Capacity - 72% This is useless phone.

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S

Great service

Selling my phone at Mobile Gurus was very quick, easy, and safe. I dropped off my phone in person on Saturday, and they had a price for me to accept or deny in around 2-3 hours. They told me what to expect and their emails were very user friendly. Highly recommended if you want to sell your phone quickly and without any hassles.

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C

My son put me onto the mobile guru…

My son put me onto the mobile guru website, as I just upgraded to a new phone and was trying to sell my old one on Facebook marketplace.. my son told me not to do this and not to meet up with buyers as there was so much scams going on he was afraid for me.. The mobile Guru entire experience was excellent from the initial email, to sending them my old phone to receiving the money into my account was very professional and went smoothly and without any issues.. On Monday I filled out the application that instructed me what to do with my phone that I wanted to sell.. The mobile guru kept me updated ever step.. by 2pm that same Friday I had the price for my phone we had agreed on in my account.. Thanks Mobile Guru for your amazing service. I would recommend your business to others to to sell a phone..

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BW

Great service!

The whole process of selling my phone was so quick and easy! I was very happy with the service and pleasantly surprised at how straightforward and prompt the process was. 100% recommend!!!

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sR

Excellence service.

Excellence service.

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DW

Brilliant business

Brilliant business. I would recommend to anyone wanting to sell their phone

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MJ

Pretty easy and fast experience

Pretty easy and fast experience

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G

Great price offered

Great price offered, seamless process and very responsive team. Super quick payment. 100% recommended!

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JM

Very fast and very convenient service

Very fast and very convenient service. Made it super easy and comfortable for me

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A

Selling my mobile phone.

A trustworthy company that offers the highest amount possible for all devices. Excellent customer service that’s both professional and friendly. I was also amazed at how quickly my request was fully completed. I highly rate and would recommend Mobile Guru to everyone I know.

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