Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

Company details

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All reviews

541 total β€’ Write a review

Showing 131 - 140 of 537 reviews
S
5 out of 5 stars

Positive experience

Positive experience, which was easier than expected. Best price given for my device after checking multiple businesses. Very quick process from sending device, to receiving payment. Excellent communication through out the whole transaction. Highly recommend.

Date of experience: April 9, 2025

TL
5 out of 5 stars

Good customer service! timely response

Traded in my M1 Macbook and get a good value! Payment was made swiftly after I contacted them - my bad for being a rather impatient customer ;) Generally, staff called me back after I failed to call them at the first time! Polite and Profesional!

Date of experience: April 9, 2025

KD
5 out of 5 stars

Awesome service here's is were I go to…

Awesome service here's is were I go to sell my phone it's awesome service I recommend them to all

Date of experience: April 9, 2025

BD
5 out of 5 stars

Great services

Great products Great services Instant responses Great staffs

Date of experience: April 5, 2025

NC
5 out of 5 stars

Say what they will do, and do what they say

The Mobile Guru provided the best price, they are very clear on how to sell your product to them, and they do what they say, in a very timely manner. Would use again.

Date of experience: April 5, 2025

C
5 out of 5 stars

Using this website to return my phone…

Using this website to return my phone was a quick and easy process. The communication was great, and I had the funds almost as soon as they received the phone and reviewed it. Would highly recommend!

Date of experience: April 4, 2025

NS
5 out of 5 stars

Great service

My first time using Mobile Guru recommended by a friend. It was a positive experience from start to finish. I sent in my Mobile with the prepaid express post label and in just 2 days the team assessed and offered me price. I am totally satisfied with the service

Date of experience: April 3, 2025

MM
5 out of 5 stars

Fast and smooth hassle free…

Fast and smooth hassle free transaction. Paid well above the others. It was a pleasure to deal with.

Date of experience: April 3, 2025

A

Abs

US

5 out of 5 stars

Positive

Compared a few trade-in websites before landing on this one. For my galaxy S21 in fair condition, MG offered the highest compensation. Process was easy, Boxed the phone myself and visited Aus post to print the postage sticker. Took a few days, but then received an email offer confirming the phone was in condition that I had claimed. After accepting the offer, funds were deposited into my PalPal account within a couple of days. Would do again, to help offset cost of new phone.

Date of experience: April 3, 2025

H
5 out of 5 stars

Everything was great

Everything was great, and it was done very quickly.

Date of experience: April 3, 2025

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