Review summary

The Mobile Guru is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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Based on reviews, created with AI

See what reviewers are saying

JM
Excellent Transaction with Mobile Guru…

Excellent Transaction with Mobile Guru once again and can highly recommend to all Thanks !!

S
Sold my old phone to The Mobile Guru

Sold my old phone to The Mobile Guru. Super easy process. They gave me a quote, I posted the phone to them using the postage label they emailed me, and a couple of days later the money was transferred to my bank account. Easy cash for an unwanted phone. Also good to know that my phone gets a second lease on life.

Great service

They gave a quote. Reviewed and approved the quote day after I sent it. Paid the next day. Very smooth interaction.

Company details

Information provided by various external sources

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All reviews

541 total β€’ Write a review

Showing 111 - 120 of 537 reviews
K
5 out of 5 stars

Usually its fast and great but my sell…

Usually its fast and great but my sell order arrived 2 weeks ago and im still waiting to hear back, thanks

Date of experience: April 20, 2025

C
5 out of 5 stars

A great experience

It is very rare to find a company that does as they say these days, but The Mobile guru does just that. Very simple process and get money for your used device, once they receive it, very quickly. Very impressed.

Date of experience: April 20, 2025

ED
3 out of 5 stars

It was a good deal!

It was easy dealing with them. Got the item sent to them and if item is as described they give you that amount otherwise they make an offer and then up to you to take it or take the item back. Sometimes I feel like they give you less then what is worth it but in the end is up to you go get it back or proceed with the deal.

Date of experience: April 18, 2025

NF
4 out of 5 stars

Seamless experience!

Seamless experience. I’ve contacted them requesting an update, and received it within minutes. Payment processed within 24 hours. Highly recommend it!

Date of experience: April 18, 2025

M
5 out of 5 stars

Very fast and smooth transaction

Very fast and smooth transaction. I'd definitely recommend using them to anyone.

Date of experience: April 18, 2025

JT
5 out of 5 stars

Quick and easy

Just sold my MacBook Air The process was quick and easy. They provided the auspost shipping label which was so convenient. The process completed quickly and I got my money Will sell to them again

Date of experience: April 18, 2025

CB
5 out of 5 stars

My experience with mobile guru

Was very cautious about sending my device away but they walked me through every step, they received the device within 2 days and quickly appraised it within 24 hours and also received my payment a couple hours later. They are very helpful and honest, they had the highest offer for what my device was worth trading in amongst the other offers and they honestly appraised my device to the condition i said it was in so i got the full amount i was quoted for. Really happy and will be doing business with them in the future. - Chris B.

Date of experience: April 16, 2025

GO
5 out of 5 stars

friendly staff with an honest opinion.

friendly staff with an honest opinion.

Date of experience: April 16, 2025

C
5 out of 5 stars

I've sold phones to every store buying…

I've sold phones to every store buying and will confidently say that mobileguru is the easiest to deal with and payout the fastest. Go with these guys!

Date of experience: April 15, 2025

SM
5 out of 5 stars

Best place to sell your devices!

Super easy and efficient process to send the phone out, and very easy to reach out and get support or ask questions! I received the money almost immediately after they received my device, and they have the most competitive prices for devices too. Wouldn't recommend anyone besides Mobile Guru!

Date of experience: April 15, 2025

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