This company is still charging me for a…
This company is still charging me for a subscription which I never requested or authorized. This is a scam for the senior population.
The Body Firm specializes in anti-aging treatments designed to improve the appearance of loose, crepey skin. Their flagship products, including the Body Resurfacing Serum and Body Repair Treatment, target areas such as the neck, chest, arms, and legs. The company aims to help consumers diminish fine lines and restore skin elasticity, offering a 2-step Body Resurface & Repair Treatment as part of their product line. Targeting individuals concerned about the signs of aging, The Body Firm provides effective solutions for those seeking to enhance their skin's texture and firmness. With a focus on clinically tested results, the company emphasizes the importance of skincare in maintaining youthful skin. Customers can access introductory kits and promotional offers through their website, making their products accessible to a wide audience interested in age-renewing luxury body care.
The Body Firm receives mixed feedback from customers, with both praise and criticism present. Positive notes frequently include product, great, products, skin.
Critical feedback often cites order, cancel, subscription, money. Overall sentiment is balanced at 3.1 stars based on 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 26 | 3.4 | 16 |
| Sep 26 | 3.0 | 44 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very nice products”
“Auto Billing and shipment issues are Terrible”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing and Advertising.
| Company | Overall | Legit | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | — | 60 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | — | 1.9 out of 5 (poor) | +111% | 1,000 |
Bottom line: The Body Firm is #4 of 5 on overall rating in this group. On quality, Upgrow scores higher (4.8 vs 3.6).
60 reviews of The Body Firm. Filter by what matters to you.
This company is still charging me for a subscription which I never requested or authorized. This is a scam for the senior population.
Auto Billing and shipment issues are Terrible . I used to like the products but the way they do business is awful. Taking money from my acct and shipped more products I don’t need … that’s not a good business to Deal with. I called to Cancel and return the product, but I was told not to return and waive next billing. But after 2 days I was charged AGAIN!!!! Ugh . The website is Terrible also! No option to return or Edit … no option to chat. Option is Only Shop Shop Shop and SHOP!!! Buy … Buy …Buy and buy !!!!!!! I don’t think I’m going to get my money back if I return.
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 40% are 1–2★.
I asked to cancel my order because I was away for 5weeks and i realized it would not arrive in time. I see it has still been processed and a new order sent. I do not want this product right now.
Money was charged to my card without permission & I didn’t order anything else. I would like this matter straightened out and my card reimbursed asap!
I haven’t noticed much difference!
I had almost $93 withdrawn out of my account and I did not place another order. Apparently, when you place an order they charge you every month. I’m going to contact customer service and ask them to refund the money because it was not approved.
I did not sign up for recurring crepe erase. I wanted to try it because you advertised a sale. I did not like the product and do not want to use it again. I was shocked to see it charged on my credit card today. I called to have it cancelled and not shipped. I know things do not get shipped immediately. Most companies are very helpful in cancelling right away.
I purchased the sample package. After using for a week my skin started to blister. Do not use if you have sensitive skin. I returned the sample package per their guarantee. They refunded the sample package but 2 days later charged me the first of 3 installments each larger than the sample price and sent me a new package. Obviously they had received my return.... they had refunded it. They don't advertise that you are automatically signed up for a very expensive subscription even when you return their products.
The Body Firm specializes in anti-aging treatments designed to improve the appearance of loose, crepey skin. Their flagship products, including the Body Resurfacing Serum and Body Repair Treatment, target areas such as the neck, chest, arms, and legs. The company aims to help consumers diminish fine lines and restore skin elasticity, offering a 2-step Body Resurface & Repair Treatment as part of their product line. Targeting individuals concerned about the signs of aging, The Body Firm provides effective solutions for those seeking to enhance their skin's texture and firmness. With a focus on clinically tested results, the company emphasizes the importance of skincare in maintaining youthful skin. Customers can access introductory kits and promotional offers through their website, making their products accessible to a wide audience interested in age-renewing luxury body care.
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