This company is still charging me for a…
This company is still charging me for a subscription which I never requested or authorized. This is a scam for the senior population.
The Body Firm specializes in anti-aging treatments designed to improve the appearance of loose, crepey skin. Their flagship products, including the Body Resurfacing Serum and Body Repair Treatment, target areas such as the neck, chest, arms, and legs. The company aims to help consumers diminish fine lines and restore skin elasticity, offering a 2-step Body Resurface & Repair Treatment as part of their product line. Targeting individuals concerned about the signs of aging, The Body Firm provides effective solutions for those seeking to enhance their skin's texture and firmness. With a focus on clinically tested results, the company emphasizes the importance of skincare in maintaining youthful skin. Customers can access introductory kits and promotional offers through their website, making their products accessible to a wide audience interested in age-renewing luxury body care.
The Body Firm receives mixed feedback from customers, with both praise and criticism present. Positive notes frequently include product, great, products, skin.
Critical feedback often cites order, cancel, subscription, money. Overall sentiment is balanced at 3.1 stars based on 60 reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Aug 26 | 3.4 | 16 |
| Sep 26 | 3.0 | 44 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very nice products”
“Auto Billing and shipment issues are Terrible”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Marketing and Advertising.
| Company | Overall | Legit | Quality | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 3.1 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | — | 60 | |
| 3.3 out of 5 (fair) | 100 out of 100 | — | — | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | — | 1.9 out of 5 (poor) | +111% | 1,000 |
Bottom line: The Body Firm is #4 of 5 on overall rating in this group. On quality, Upgrow scores higher (4.8 vs 3.6).
60 reviews of The Body Firm. Filter by what matters to you.
A month ago
This company is still charging me for a subscription which I never requested or authorized. This is a scam for the senior population.
A month ago
I really like the light therapy tool, but the products did not work well with my skin and are too heavy.
A month ago
Auto Billing and shipment issues are Terrible . I used to like the products but the way they do business is awful. Taking money from my acct and shipped more products I don’t need … that’s not a good... See more
A month ago
It worked very well on my arms. I'm 70. I don't like the sticky feeling; however, it does go away.
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Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 40% are 1–2★.
This company is still charging me for a subscription which I never requested or authorized. This is a scam for the senior population.
I really like the light therapy tool, but the products did not work well with my skin and are too heavy.
Auto Billing and shipment issues are Terrible . I used to like the products but the way they do business is awful. Taking money from my acct and shipped more products I don’t need … that’s not a good business to Deal with. I called to Cancel and return the product, but I was told not to return and waive next billing. But after 2 days I was charged AGAIN!!!! Ugh . The website is Terrible also! No option to return or Edit … no option to chat. Option is Only Shop Shop Shop and SHOP!!! Buy … Buy …Buy and buy !!!!!!! I don’t think I’m going to get my money back if I return.
It worked very well on my arms. I'm 70. I don't like the sticky feeling; however, it does go away.
Very nice products..I use 2or 3 of them every day. Shipping was fast. I will order again Thank you NR
The body firm red light massager stopped working after 4 uses.
need to give more directions better on to how to use and the steps
I love this product!! As long as I use the cream my body is smooth! If I stop using it goes crepey. I called to cancel my subscription and I explained I have a lot of Cream and my subscription was canceled with ease at my request!
The product is quality and does what it says. I use Firm mainly in the evening before bedtime because the nourishing and firming effects works best for me. I would recommand giving it a try.
Great products and I'm waiting to see results. There are a couple of things in this group I don't know that I'd want to order a 2nd time. But love the neck and body.
I did not realize I was signing up for automatic reorders monthly. O do not understand why they stopped selling this in stores. They just lost my business.
Could not cancel an order that was in process. Says I can cancel an order up to 36 hours before shipment, which is misleading. CONSUMER BEWARE!!!
It took a very long time for me to receive the product. I just started to use it so I'll have to see how it works. Thanks
So far I like the product but bI have not gotten the firmness in my neck arms and legs yet.
My experience wasn't as great as I thought it would be. I have only been using these products for 3 weeks as instructed. My skin feels better but doesn't look any different. Perhaps I will have to use it longer, also I am 83 so big different from someone much younger.
The Body Firm specializes in anti-aging treatments designed to improve the appearance of loose, crepey skin. Their flagship products, including the Body Resurfacing Serum and Body Repair Treatment, target areas such as the neck, chest, arms, and legs. The company aims to help consumers diminish fine lines and restore skin elasticity, offering a 2-step Body Resurface & Repair Treatment as part of their product line. Targeting individuals concerned about the signs of aging, The Body Firm provides effective solutions for those seeking to enhance their skin's texture and firmness. With a focus on clinically tested results, the company emphasizes the importance of skincare in maintaining youthful skin. Customers can access introductory kits and promotional offers through their website, making their products accessible to a wide audience interested in age-renewing luxury body care.
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