I only gave one star because i haven't…
I only gave one star because i haven't received my order yet
11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
I only gave one star because i haven't received my order yet
Loved them. We made the most delicious gyozos with the skins. Mmmmmh, yum. We were very happy. Also if I had bought these skins from Amazon, they would have cost me £10 more. I’m so glad I bought them directly from you 💗. I shall be buying more at some point soon. Thank you.
I ordered frozen and was worried it might be thawed by the time it got to me, but was really packaged well and still frozen on receipt
Good pricing and swift delivery. Very good.
Quick no fuss delivery
Good prices and selection of products with speedy delivery 👍🏻
Just what I ordered and came very quickly
quick delivery good price
Prompt and good service Delighted with the products - very authentic
Always fast delivery arrives well packed better value for money than buying locally for me as i live in London also authentic goods plus love fresh veg & herbs i make ice cubes and add aromats to noodle soup stock and flavour is like soi 4 in Succumvit yummy will continue with this shop as happy with overall service.
Super fast delivery and products as expected.
It was so easy to order fingerroot we often struggle to get it it arrived very quickly and great condition and quality Thanks we use this company again
Quick delivery
Prompt efficient service
Really fast delivery. Order packed well and all correct. Even got a 10% discount.
Right product, right price, delivered promptly.
Fast dispatch but courier let them down. Sent a replacement on next day delivery with DPD. Excellent service so gets 5 stars.
as i ordered , thank you
I ordered some spices and rice all good quality, super fast delivery, definitely will use this company again
No hassle and my order was delivered very promptly! Good job!👍
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
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Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
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