Always quality and speedy delivery
Always quality and speedy delivery, great service.
11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
Always quality and speedy delivery, great service.
Extremely helpful company. I had placed a large order and one thing was sent incorrectly. Within 2 hours of emailing them, it was sorted. Product range is vast. Quality of products is excellent. Have been buying from them for over 5 years. My ‘go to’ company for Thai food.
Item not yet received & no tracking information available.
Very prompt delivery I was kept informed of delivery status
Great company - only place I can rely on for creamed corn for my smoked haddock chowder - 😊
Excellent delivery packing and price thank you
Fresh ingredients arrived fresh. Fast delivery
Fantastic service. Got what I wanted very quickly. Thank you
Always top quality products, at good prices. As ever arrived in just 2 days. Recommended seller
Good choice of foods. Fast delivery.
Soy sauce !!!
Always amazing service and my order arrives via Amazon in 1-2 days
Good variety of produce on website. Tempted by lots but stuck to ordering the black rice I was looking for. Sent out quickly. A slight delay but no fault of the company as it was down to the courier. Still received quickly. Would order again. Recommended.
Great product delivered quickly
The service was great
Excellent speedy service and delivery
Wrong order was sent out by mistake but my email was quickly answered and the correct order sent out the following day. Happy with the product and customer service received. Thank you 😀
Prompt and efficient service.
Always top quality products and service.
Amazing service. Delivery in 1 working day, prices are better than anywhere else and even hard-to-find items like pandan leaves arrived fresh and in great condition. Will be using this company again for more orders in the future. Thank you so much! :) Khob khun krab!
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.