Great products!
Great products!
11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
Great products!
Came quickly, good quality and good price
Arrived quickly and well packaged. A huge range of produce. I won't go anywhere else now I've discovered Thai Foods Online.
Their products are second to none also their customer service are fast in replying to any problems that might crop up. The price are very reasonable and very fast delivery . Thanks very much for my second order .
excellent service
Everything I ordered arrived next day, which I wasn’t expecting, extremely well wrapped and in perfect condition. Excellent choice of goods, too.
Great speedy service 5 ⭐️
Seem very friendly service,goods packed well ,and always on time thank you ,and well appreciated regards Deborah.
Excellent service 10/10
Easy online ordering and very quick delivery
It arrived very quickly , well packed , everything was in that I'd ordered so very happy . Will definitely order from them again
Speedy delivery. Packed well. Thank you.
Wrong product shipped. Error corrected, thank you.
Excellent next day delivery , many thanks
Easy to order, good prices and very quick delivery 👌
Excellent panko breadcrumbs. Great service. Thanks!
I've shopped here a few times to get things I needed to make dishes I had while traveling and it was exactly what I needed and not things you find at a typical English store well packaged and delivered quickly. Great little find
Packaging was poor and the main purchase item was missing. Box was stained with oil leakage which I assume came from missing item subsequently removed. But they did refund me promptly.
no sign of my stuff yet it hasn't come ! bill
Food is nice 5 ***** !!! Thank you so much
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
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Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
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