Very prompt service
Very prompt service. Wide range of items to choose from.
11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
Very prompt service. Wide range of items to choose from.
Excellent service , super fast delivery Ordered late Saturday delivered on Monday can’t ask for more
I was expecting to have to wait 3 to 4 days to get my order, but no it arrived the next day. Excellent service.
My order was processed and delivered so quickly so I would definitely recommend you to friends and use your online ordering service again. Many thanks.
Excellent service from placing order right up to delivery. Kept up dated all the way through. Product brilliant.
Great range, fresh fruit delivered in perfect condition 👍🏼
Great company, fast delivery, reasonable prices, I will definitely be ordering again
Quick and easy
Great service and products
Delivered very quickly, good communication, lovely products
My order was totally wrong, both brand and snack type. To make it worse the packets they sent were also out of date. I was assured of a refund (yet to arrive) but no offer to replace what was missing. Just disappointing, i gave 2 stars instead of 1 because the response was quick and apologetic.
Perfect service, product as described, thank you
Very quick delivery, all food will packed and fresh (good dates on the prepacked stuff) Prices are reasonable and lots of choice - no reason to use anyone else
Excellent! Very fast delivery! X
Very fast and cheap delivery with exactly what I ordered. I would only say that the kaffir line leaves were disappointing as they were discoloured, very limp and lacked aroma which is a mark of sweating. But Understandable so perhaps dried leaves would be better?
Great products and super fast delivery.
Excellent customer service.
Best food ever, always deal with this company, best ever.
Great service fantastic Thai spices and super fast delivery.
As. on previous occasions Thai Food Online delivered the high quality ingredients we asked for, vowed carefully packed.
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.