11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
This is the first time that I have used this site. I found the product reasonably good value with a fast delivery service. I will be shopping on this site again!
Becky and Jess in the office ARE OUTSTANDING , also the price and quality of everything IS TOTALLY OUTSTANDING !!!!! 💯👏👏
Amazing company. Great prices and very quick dispatch and delivery. Products were really carefully wrapped and arrived undamaged. Thank you.
Excellent product and service
Easy to order and fast delivery. Tasted amazing too. Thank you
Received another delivery from Thai Food Online and am very pleased with the fresh produce. I'd like to particularly thank whoever at Thai Food Online in charge of picking the fresh ripe papaya that I ordered. It was perfectly ripe and delicious. Glad to see many of the fresh items arrive at Thai Food store weekly, so I'll know where to order papayas next time!
Delivery was really quick
Excellent service, ordered one day received the next and I love the flavour of these pastes hence me being a repeat customer
Brilliant service & real quick delivery
My second order with Thai Food Online and again it arrived quickly and very well packed. Pleased that you don't have to order industrial size and quantity of products from this company. Great if you just need a few random ingredients to complete a recipe. Recommended.
Very prompt service. Thank you
Great selection of products on the website. Very quick delivery, items packed well and arrived safely.
Always satisfied with order from Thai Food Online. Delivery prompt and products purchased really good quality each and every time. Great selection of spices especially.
always good quality items, and very fast delivery.
Quality products with a super fast delivery!
Easy to order and fast delivery.
Service was excellent as usual especially when I advised them one item had been received damaged. Thai Food Online, without a quibble, agreed to a full refund for the damaged item.
Let down by delivery. Would not buy again.
Been looking without success for what we know in the Caribbean as Shandon Beni or culantro aka Stinking weed or Thai parsley. In desperation I posted on Facebook and several friends recommended that I try a Thai grocery. Found Thai Food Online and within a week I received my first shipment from them!! Now I can do my curries with my secret ingredient!!
Fast delivery, and the products were even cheaper than amazon
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
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Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
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