Fast delivery
Fast delivery, great prices and good selection
11 months ago
Very good food, so delicious and tasty. The delivery service was excellent, you don't need to do anything apart from book your meal in one of the time slots available, everything else is catered for.... See more
Over a year ago
My credit card info got stolen on this site. be very careful what kind of code you get on your phone because they set up applepay with a purchase i tried to make.
Over a year ago
Is this company still trading? I am having great difficulty placing a new on line order. I have been trying for a week now. My emails to the company have all bounced back and I can’t find any informat... See more
Over a year ago
My favorite site to buy from. Never disappoints
Fast delivery, great prices and good selection
1st time using this website. Easy to choose and super speedy delivery!!
Easy website great communication and quick delivery
Lots of choice; fast and reasonably priced service
Fast reliable service
Very fast service and well packed . The ingredients were excellent and a very fair price. Will use again
Easy to order - fast delivery service - all good. Thank you
Had a couple of issues with my order but Becky of Customer Services dealt with it promptly and I got my replacement items within 24 hours
Brilliant product as always and great communication on delivery etc
Very quick and prompt delivery. Thank you very much. I'll definitely order again
Easy to order well packaged
The Oder arrived on time intact. All the items were as described.
Great service
I am a regular customer and being let down by its quality. The fruits are smaller than before and the bottom of the bunch was bruised due to inadequate packing. Left for 4 days and the outside is soft but inside is still hard, inedible at all. This is no quality fruits for its expensive price
Great choice and prices and speedy delivery!
Items arrived very fast
Easy to order and quickly delivered
Quick delivery. Good product
Fresh food ordered & was exactly that when it arrived…Fresh. Cannot ask for more!
The order arrived well packaged and in good time
Based on analysis of 68 reviews rated 1-2 stars for Thai Food Online
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“The goods I paid for were not delivered, emails to the addresses shown on the website bounce back or get no reply, th...”
“Since 2020 I have been ordering some of my favourite snack nuts on this site with no issues”
“Your entire personnel right from your so called CEO to your customer service team”
“November 2023 order not received”
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Thai Food Online is a dedicated online supermarket specializing in authentic Thai food products and ingredients. The company offers a wide selection of fresh Thai fruits, herbs, spices, and vegetables, all flown in directly from Thailand on a weekly basis. Customers can also find a variety of frozen foods, canned goods, sauces, pastes, rice, and noodles, making it easier for them to prepare traditional Thai dishes at home. Catering to both individual consumers and wholesale buyers, Thai Food Online provides next-day delivery services to ensure freshness and convenience. The platform also features one-click recipes to help customers explore and create authentic Thai cuisine effortlessly. With its comprehensive range of products, the company aims to serve Thai food enthusiasts and anyone interested in exploring the rich flavors of Thailand.
Thai Food Online receives high praise for its delicious food and excellent delivery service, with many customers highlighting the convenience of booking meals in advance. Reviewers appreciate the wide selection of Thai cuisine available, often expressing satisfaction with the quality of the products. However, a significant number of complaints arise regarding order fulfillment and customer service. Many consumers report issues with their orders not being received, difficulty in placing new orders, and unresponsive customer support, including bounced emails and unanswered phone calls. Some customers express concern over security issues related to payment methods. Despite these critical issues, the overall sentiment remains positive, with a majority of users enjoying the service when it functions properly.
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