Very feint indicator lines.
Very feint indicator lines.
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3.7
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Kit delivered too late
I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.
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DO NOT USE
DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.
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Easy to order
Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be
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Company details
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Website
testngo.co.ukAll reviews
1,000 total • Write a review
Showing 611 - 620 of 996 reviews
DL
Very efficient and fair price
Very efficient and fair price. Quick delivery. Will use again.
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TC
Great service!
Customer service was super helpful and got back to me very quickly. I can’t fault the service at TestnGo, everything was great!
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PH
Pre order enquiry
Audrey on Chat line provided a quick and succinct response to my enquiry. Thank you Audrey.
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KB
Answered my questions quickly and to…
Answered my questions quickly and to the point
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JT
Not worth the risk
If you are planning to use this service before travelling abroad please do not take the risk. When you have to take the test within 48 hours of flying, this will have you panicking. Paid for the 12 hour express results, sent the test off Saturday, only received the results early Wednesday morning which would have been too late and would have had to cancel my holiday if I hadn't booked another test. Another thing to note is their customer service team can't just call up people at the lab, so they can't track your sample and give you information about when your results will be there.
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SJ
Absolute scam
Absolute scam! Waste of money! Ended up having to buy directly through randox the day before we flew as the test and go tests wouldnt allow us to register online! Never again.
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