Review summary

TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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JB

Jonathan Bedford

1 out of 5 stars
Very feint indicator lines.

Very feint indicator lines.

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WD

Wendy Dickinson

1 out of 5 stars
Kit delivered too late

I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.

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Tl

Tony leman

1 out of 5 stars
DO NOT USE

DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.

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P

PryG

4 out of 5 stars
Easy to order

Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be

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All reviews

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Showing 601 - 610 of 996 reviews
MM

A misunderstood process

I mistakenly thought I was just getting a reportable result to send to the NHS using these kits. Now i realise that, as I'm not travelling, I cannot report my results to anyone. Therefore, I am just using the kits for my own peace of mind as I am continuing to have a negative result. This whole business is confusing, to say the least.

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MS

Very impressed

Very impressed, and the very speedy return of our results.

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MW

Great Customer Services

There was a hitch with my delivery, I emailed customer services and got a response in 10 mins, the problem was rectified with a replacement delivery on next day delivery.

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J

Great very quick service thank you

Great very quick service thank you

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MJ

I found the test was easy to do

I found the test was easy to do. I wondered if anyone needs my results. I scanned it and and tried to send it to NHS but they don't need it if it has been bought.

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RJ

All good

Quick delivery

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PD

So far ok

Easy to order, but be aware it took 7 days to be delivered. I can not complete the review because i have not completed the test & send phase yet.

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