Very feint indicator lines.
Very feint indicator lines.
3.7
Great
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
TestnGo Services has mixed reviews from customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Kit delivered too late
I ordered a covid test kit for my son. They undertook to post it on the day of the order. It wasn't posted until two days later. This was too late for his needs, and he had to make an alternative arrangement, so I refused to accept the delivery. Still trying unsuccessfully to get a refund.
DO NOT USE
DO NOT USE! Daughter bought four kits for her family to use before their holiday. After reading the poor reviews she purchased another four kits from a different company. Lucky she did! All came back “faulty test”. So she used the other company which luckily showed all negative. Thank goodness! DO NOT USE THIS COMPANY!!! Very dodgy.
Easy to order
Easy to order, the prices were cheaper than others at the time of ordering and delivery was just it stated it would be
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
testngo.co.uk
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
BH
DO NOT USE
DO NOT USE Booked observed video test for this morning (19/11/2022) to go on holiday tomorrow. No testngo representative showed up! Their website now shows as unavailable. No contact from testngo to inform me of any issues.
Date of experience: November 19, 2022
LC
Shocking .
Shocking .. received no test results which resulted in almost not getting on plane .. said we would get refund . Still waiting .. avoid avoid
Date of experience: November 16, 2022
RV
Placed order for product ( TestnGo )
Placed order for product, informed when parcel had been prepared. Notified of parcel delivery. Delivered safely on time. Thank you.
Date of experience: November 11, 2022
AC
Very dissapointing and highly stressful…
Very dissapointing and highly stressful company to deal with , I do not reccomend.
Date of experience: November 9, 2022
OM
These tests are pointless
These tests are pointless. You cannot record them on the NHS website so what is the point? There must be so many people with positive tests that are not know about.
Date of experience: November 9, 2022
PC
So far so good
So far so good. Yet to take the test so will review it further after the test
Date of experience: November 8, 2022
AN
I ordered home pcr test on 24hrs it…
I ordered home pcr test on 24hrs it had been more than 2 weeks I never got the test back.
Date of experience: November 8, 2022
SJ
Incomplete kit
One of the test kits were incomplete…no swab
Date of experience: November 7, 2022
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.