Over a year ago
This was an extremely efficient, affordable process and the app was easy to use.
Over a year ago
This process is pretty streamlined to get a telehealth doctor. I love that they hear you and respect your privacy, time and have a sense of urgency.
Over a year ago
My experience was great because of Hillary my therapist, she is amazing and I don't know what I do without her. This company cares about people and their needs and what's best for them and I would rec... See more
The staff was welcoming and the Doctor asked questions he listened to me and did not rush me out he explained things to me and waited to see if I had any questions
The appointment was made within 10 minutes of setting it. I spoke with a live doctor and was able to video chat so my skin condition could be viewed. I also uploaded pictures in advance of appointment as well. A prescription was called in. This saved waiting hours at urgent care. All total this took 15 minutes from start to finish. The pharmacist took longer to complete the prescription.
It was efficient and professional, and extremely easy to navigate
Teladoc was an easy platform to use, it provides 24/7 access to general healthcare, and I hardly had any wait time to speak to a provider. I had been battling severe sore throat for a week and didn't want to wait to find/schedule with a PCP. I was able to speak with a provider over the phone at 930pm on a Friday night and explain what was going on. He was able to assess based on our conversation and a picture I uploaded and wrote me a prescription for antibiotics. I was able to pick those up first thing the next morning and by the next day I was already feeling better. Wish I would have done the visit sooner.
It was 4am and the doctor called right away and got an antibiotic called in asap. Very thankful for him and this app. 🩷
Professional doctor cared and listened and explained easily!! So helpful saved me when I was traveling away from home !! A++ Extremely helpful ! Thank you !!
Being sick in the weekend, sometimes really difficult and this app really helped. The doctor was amazing. He called me a timely manner. He listened to what I need. He’s spending time asking me the right questions and was able to give me the medication. I need to go through the weekend until I can see my doctor.
Respond time and prescription called in, in a timely manner.
They are the best doctors when you can’t get to your family doctor or the emergency room?
They took care of my needs in a courteous timely manner And got me on the road to recovery thank you.
I was suffering from a sinus infection with severe headache and wasn't able to drive I felt dizzy. Called my dr and she was out for the week and there was no room for nurse practitioner to see me so she asked me to go into walking clinic or emergency room. I couldn't drive the way I was feeling. I called Teladoc and within 5 minutes i received a call from Teladoc Doctor who understood me and prescribed me the antibiotics i needed. Thank you Teladoc
Good alternative to trip to primary care.
I didn't understand what I was going through. Getting help is the first part.
Excellent in all aspects!
The Doctor responded quickly! She was very kind and patient. She explained everything completely and explained why she chose the medication she prescribed. Overall a "better than expected" experience!
The physician listened and gave me a prescription and guidance on what things I needed to do to treat my issue.
I've been using Teledoc for some years now and my experience has been nothing short of excellent.
Teladoc has given me much needed therapy and psychiatric assistance in the comfort of my home. Going to a therapist or psychiatrist’s office would not have happened for me. Both professionals have been extremely patient and supportive of me. It took me a long time to use the service because I was skeptical that I would receive good care but I’m so glad I finally did. I’m truly grateful for Teladoc.
Great help quickly with antibiotics or whatever is required to get better quickly.
The only way I can see his face is to go on my PC rather than my cell phone, which I prefer
Based on analysis of 27 reviews rated 1-2 stars for Teladoc Health
“Called Teladoc today to get some assistance and did not realize that they could not assist me with my health concern”
“Called Teladoc today to get some assistance and did not realize that they could not assist me with my health concern”
“I told him to cancel then and refund my prepaid $55”
“I have spent several hundred dollars in the "visit" fee and got garbage”
“His response was "Can we do this on the phone”
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Teladoc Health is a leading telehealth and telemedicine provider that offers comprehensive healthcare services to individuals and organizations. With over 20 years of experience in virtual care, the company aims to transform the way healthcare is delivered by providing accessible medical support anytime and anywhere. Teladoc Health caters to a diverse clientele, including individuals seeking physical and mental health services, clinicians looking for quality care solutions, and hospitals in need of integrated telehealth options. The company's platform facilitates over 50 million virtual visits, enabling members to connect with a network of more than 40,000 healthcare providers, therapists, and coaches. By focusing on providing a seamless care experience, Teladoc Health addresses a wide range of healthcare needs while promoting better health outcomes for its users.
Teladoc Health receives overwhelmingly positive feedback from users, with many praising the efficiency and quality of care provided by its doctors. Reviewers highlight the ease of using the app and the streamlined process for accessing telehealth services, often noting that appointments are quick and hassle-free. Customers appreciate the attentiveness of the providers, who are described as kind, understanding, and thorough in addressing health concerns. However, some critical feedback emerges regarding the depth of care, with a few users feeling underwhelmed by the treatment received, particularly in more complex cases. Despite these concerns, the overall sentiment remains highly favorable, with many recommending Teladoc for its convenience and effective service. Overall, Teladoc Health is viewed positively, with a strong emphasis on great care and efficient service.
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