teapigs Reviews

The BEST tea. Always purchase from Teapigs. Usually delivered in 3 days. Only negative is that delivery to outside UK is very expensive and you want your tea fresh, right :-)

Teapigs for sure do nice tea, but having subscribed to their service for a while it amazes me they do nothing to recognise or even acknowledge me as a regular customer. They seem to be more focused on making cash from new customers. Disappointing for a business that positions itself as a tea campaigner.

It was really great and came in 2-3 working days! It tastes brilliant and they even threw in a little gift at the bottom of the box. Will definitely shop again!

Great service and a very easy to use website, good quality products and the overall experience was worth the price.

Really impressed overall, cannot fault any aspect

My niece, to be, bought me some peppermint flavour tea from Teapigs and that was my first try. I have tried many peppermint teas, tbh, never been a huge fan, but these are so, so smooth, beautifully delicate flavour -without being too weak - I absolutely love them. It is my granddaughter's birthday, she loves lots of teas, so I have bought her the glass cup and saucer and some green teabags. They arrived today, the packaging is lovely and the cup and saucer are absolutely gorgeous. I am going to have to buy myself one. So, I highly, highly recommend Teapigs, I have seen a quite a few other flavours I would like to try too.....

Happily replaced a faulty product

Really tasty tea!

I was given some from my friend in England and I was blown away by the busutiful aromas. I have the liquorice and peppermint and going and ordering the lemon and ginger. These products are far superior to your high street versions. Thank you

Excellent service, prompt delivery and beautiful tea. My favourite is the Darjeeling Earl Grey. I'm disappointed I took so long finding it. I could not recommend highly enough.

Literally blown away by how good the service was. Received a text with delivery time and date even the drivers name and product arrived well within the time specified. Very nicely packaged and even came with a couple of little gifts! It's the small things! :) will most certainly order again. Thank you

The tea is second to none, I have tried cheaper versions of the same flavours and they just come nowhere near. I have also been in contact with issues on occasions and they have been very polite, helpful and quick with replies. Absolutely no qualms.

Love the tea bags, really fragrant teas, just placed my second order

This company is excellent and really does care about its customers. I had a small issue and their response was first class.

Delicious tea and helpful tips on the packaging. Even had a nice little free gift with my first delivery.

I must say, after getting through to them, they sorted out my issue (below) very fast and efficiently. I hope the package that comes tomorrow will be as promised.. Thanks! ________________________________________________________ PREVIOUS: I ordered first time with Teapigs a few days ago. I received the package to find that one of the teas that I ordered was wrong. Instead of receiving 15x rhubarb ginger I received 1x lemon ginger. It would be fine if they left a note in the box that they were out of stock with this and swapped it for lemon ginger but not 1 teabag if I ordered 15. Got in touch with customer service but they never got back to me. Will not order again until I know that their customer service actually cares about what their customers have to say to them.

This "Earl Grey" lacks any significant bergamot character. I refuse to drink this nasty tea ever again and will cease going to my tea store of 25 years if they continue to force it upon their customers.......THAT IS HOW NASTY IT IS‼️‼️‼️

I ordered a few things and the order was quick and perfect. also the things look so nice they are great as gifts!

Ordered a few items from their website and were delivered super quick and perfect condition. Only thing I would say is if you are not ordering much the postage is a little pricey! Great products though so did not mind paying!

If you like tea, you will love Teapigs - it's as simple as that! This is a company with credentials which are as green as their Matcha Green tea. Packaging is recycled, tea bags area biodegradable and they are Rainforest Alliance certified. However, being good to the environment is a nice "plus" but this is not the reason I buy Teapigs. I'm part of a family of tea addicts and we live on the stuff. Tea is the motor oil that gets our engines running, especially on these cold winter mornings. Teapigs are different from the top selling brands as they use real leaves inside their bags, not the "dust" we have become used to from the big names. The difference is remarkable and the taste is sublime. In addition to the every day "Morning Glory", there are a wealth of incredible flavour combinations. I'm happy sticking with the everyday tea while my wife and kids rave about the Peppermint tea, Popcorn Tea, Chilli Chai, Lemongrass and Chocolate Flake teas - to mention but a few of the amazing flavours available. I would urge any tea lovers to give Teapigs a whirl. Like me, I am sure you will be surprised at how much better tasting tea can be! The flavour takes me back to the days when my grandmother would make a pot of tea from loose leaves and then strain the tea into her finest porcelain cup and saucer. The big 21st century plus is the fact that we can now get that flavour in its own "tea temple" bag so no tea strainers are required. Finally, if that wasn't enough to convince you to give Teapigs a try, I needed to contact customer service last week. I sent an email and expected to wait the obligatory 3 days for a response. I had a reply within an hour which I assumed was an automated reply advising me someone would be in touch shortly. I was wrong. It was a response to my email from a lady named Becky. She was wonderful and resolved my minor issue immediately. I am quite a demanding customer but I was stunned by not only the speed of the response but the overall level of customer service. Very often, companies are so focused on their product, the environment and the customer are not given a second thought. I can honestly say, with Teapigs, the environment and the customer are given equal billing with their world class quality tea. I would recommend this company and their awesome product offering to anyone who loves a cuppa.