The person was very kind and efficient
The person was very kind and efficient, and keen to help. Recommended.
Taylors Courier Service Ltd. (TCS) specializes in providing same-day and flexible delivery solutions across the UK. Utilizing a nationwide network of vetted subcontractors, the company offers efficient and reliable courier services tailored to meet the diverse needs of businesses and individuals. Customers can choose from urgent same-day delivery options or the more cost-effective Flexi7 service, which allows for collection and delivery within seven days at approximately 30% lower rates compared to dedicated services. With a commitment to transparency, TCS ensures that pricing and status updates are confirmed prior to booking, allowing customers to make informed decisions about their delivery needs. The company caters to various logistical requirements, from small packages to larger items, and prides itself on providing insured transit options and proactive communication throughout the delivery process.
Taylors Courier Service (TCS) garners overwhelmingly positive feedback, with many reviewers praising the efficient service, excellent communication, and professionalism of the staff. Customers frequently highlight the reliability and punctuality of the deliveries, often noting that their items arrive safely and on time.
The friendly attitude of the team, particularly the drivers, is also a common theme, with many expressing their satisfaction with the updates provided throughout the delivery process. However, there is a notable exception, as one reviewer describes a frustrating experience involving poor communication, delivery delays, and damage to items. Despite this isolated negative feedback, the overwhelming sentiment remains positive, with the majority of customers highly recommending TCS for their courier needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 60 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review May 2026.
| Month | Average | Reviews |
|---|---|---|
| Jan 26 | 5.0 | 7 |
| Feb 26 | 5.0 | 18 |
| Mar 26 | 5.0 | 13 |
| Apr 26 | 5.0 | 12 |
| May 26 | 4.6 | 10 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Efficient, great communication and very polite”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Transportation & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 60 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | — | 1,000 |
Bottom line: Taylors Courier Service (TCS) is #1 of 5 on overall rating in this group.
60 reviews of Taylors Courier Service (TCS). Filter by what matters to you.
The person was very kind and efficient, and keen to help. Recommended.
Outstanding service brilliant communication I really support a small company doing well keep up the good work and never get too big. Thank you
Great service - Brendan’s communication was great & all my items arrived in great condition, plus Brendan was lovely! Also navigated a busy street in London with no issues - would absolutely use again.
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Great friendly service
Great Service and communication right from the start. Brendan, arrived on time and delivered everything, on time and safely. Service was faultless, will be using again and recommending to all family and friends.
At such short notice they helped me out in an emergency situation with reasonable pricing. They were thorough and gentle with my belongings thank you .
Excellent service
A hard-working guy who kept me updated, was quick to reply, and took on the job promptly. It's been a pleasure working with him!
Used for a large corporate event where items needed transporting between Manchester and London. Super reliable and great communication. Definitely use again
Fast and reliable service
The driver was fenominal. The company itself was very helpful and happy to answer questions and help adapt the request to forefill my company’s needs. Thank you guys!!
Extremely fast and excellent customer service
Prompt communication, friendly & accommodating driver, fast & safe service. Very happy customer & very happy to recommend
As a transport company owner myself, i needed something collected in the midlands and bought down to London, unfortunatly i was fully booked so asked Brendan of he could help me out. guess what he could, and he did clear concise transparent pricing, good comms and a really nice guy to do business with. will be using again
Brilliant service! And great communication throughout! Made it really simple would definitely recommend and use again thankyou
Fantastic speedy and cost efficient service. Great comms and delivered on time. Very happy indeed and will use again
This courier is the dog’s. Fantastic communication, very competitive prices and 💯 reliable.
Taylors Courier Service Ltd. (TCS) specializes in providing same-day and flexible delivery solutions across the UK. Utilizing a nationwide network of vetted subcontractors, the company offers efficient and reliable courier services tailored to meet the diverse needs of businesses and individuals. Customers can choose from urgent same-day delivery options or the more cost-effective Flexi7 service, which allows for collection and delivery within seven days at approximately 30% lower rates compared to dedicated services. With a commitment to transparency, TCS ensures that pricing and status updates are confirmed prior to booking, allowing customers to make informed decisions about their delivery needs. The company caters to various logistical requirements, from small packages to larger items, and prides itself on providing insured transit options and proactive communication throughout the delivery process.
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