Review summary

Talk Home Mobile has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

Noise Pollution Violates UK Laws

Their new notification policy is a nightmare. I've been with them over a year. Suddenly when they take payment they text notifications overnight eg almost 1am or 7am when everyone is sleeping. Most people keep their phones open overnight eg for emergencies. Nothing gives them the right to wake us up. Email confirmations. Don't text!! I told them last month they had woken me up. I was fuming. They assured me they would turn off notifications. They did not. This month they texted me at 12.40AM!! This is highly unethical and violates UK noise pollution laws. Businesses cannot contact consumers outside reasonable business hours. This means 8am to 11pm.

Having problems with my phone

Having problems with my phone, turns out I was topping up the wrong thing. Brilliant customer service from Adam, who fixed everything for me.

S
Adam's support was great

I wish to profusely thank Talk Home staffer Mr Adam who provied excellent support through 'Chat' function on 5 July 2025. This Chat I tried after repeated failing to get anyone, even worse disconnection while trying to speak with Talk Home Mobile team. so their phone does not work but luckily chat worked and more luckily Mr Adam was fantastic. Thank you dear Adam

fast response to online support.

fast response to online support.

Company details

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All reviews

845 total • Write a review

Showing 751 - 760 of 841 reviews
LR
5 out of 5 stars

Ahmad was very helpful and he even…

Ahmad was very helpful and he even called me to make sure I am back on line as I was having problems dialing.

Date of experience: May 11, 2023

As
4 out of 5 stars

Top customer service

The customer service has been excellent on every occasion I've been in touch. Coverage better than the main other main providers in the part if London I lived in.

Date of experience: April 26, 2023

RF
5 out of 5 stars

I have been with THM since 2019and I…

I have been with THM since 2019and I have excellent experience know its offers great call bundles great job

Date of experience: April 25, 2023

LL
4 out of 5 stars

Talk Home from Everywhere

Talkhome mobile remain relevant and considerate, diligently updates its customers for satisfaction Thanks

Date of experience: April 25, 2023

RS
5 out of 5 stars

Perfect

Perfect, very happy, better than the big companies and much cheaper.

Date of experience: April 25, 2023

PM
5 out of 5 stars

I like this because it gives me free…

I like this because it gives me free data

Date of experience: April 24, 2023

KR
5 out of 5 stars

Amazing customer service

I have been with Talkhome mobile for a while now. Its a reliable service provider as always. The bundle plans and international calling at 1p/min are the attractive ones for me to stick with Talkhome. Also its worth to mention the customer service is absolutely great. I don't have to wait on the call and literally queries get resolved through chat in minutes. I can recommend talk home to anyone looking for a great service at a economical price.

Date of experience: April 24, 2023

l
5 out of 5 stars

Great customer service

Great customer service! Always great deals

Date of experience: April 24, 2023

AD
5 out of 5 stars

Im 3 years ago customer with talk home…

Im 3 years ago customer with talk home mobile i happy with this service😊

Date of experience: April 24, 2023

LE
1 out of 5 stars

Tried to Charge for 5x £10 Top Ups!

I paid £1 for the Pakistan Welcome Offer, just saw my transaction history and there's FIVE attempts to charge for £10 top ups, which I haven't done. Luckily the transactions failed and I have since removed my card, BEWARE!

Date of experience: April 23, 2023

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