Talbots Law Reviews

I found Talbots very user friendly when I sold my property.. All the staff were excellent with communication and keeping me updated. There was always someone available to answer my queries in a patient and professional manner. I was treated with respect and it was very refreshing not to be addressed as"my lovely"

I couldnt of asked for anyone better to deal with the purchase of my new property & the signing over of my old property Cody Howes not only dealt with everything on a professional level but also on empathetic level of making the move as quick & stress free as possible whilst still making sure nothing was even slightly missed in the process. I highly recommend Talbots I for sure will be using them in the future . Thank you Dawn

I found Molly Clarke to be polite, professional and attentive to any current matters. I found it easy to communicate with here, either via telephone or email. She had a calm manner which displayed a confidence that we could succeed / get the desired outcome. I would recommend Talbot's Law to others.

My partner and I were first time buyers so didn't have a lot of knowledge of all the processes that went into buying a house. Talbots were really helpful and guided us through the process and helped ensure it went smoothly. Lauren was so helpful and informative, she took the time to explain the process thoroughly and helped us navigate through all the various bits of paperwork to ensure we knew what we were signing and what it meant. Whenever we brought paperwork into the office she would come down to speak to us in person and let us know next steps and gave us a chance to ask any questions we had, which was a lovely personal touch. She also would get back to us so quickly with any queries we had. We had a really pleasant experience of such an important process. Highly recommend.

Used Talbots for moving house both on the sale and the purchase. Natasha (paralegal) and Georgie (solicitor) were readily available, easy to work with and very supportive through the whole process. They helped make what is a very stressful process that much easier to get through. Have already recommended them to friends who are moving.

Thank you Helen Fish for all your help and quick service in the purchase of our property & thank you to Sarin Deol for all your help too.

After having nightmares with a previous solicitor it was refreshing to have Tori as my solicitor as she was able to get my new build purchase very quickly. She is always available to contact by phone which made the process so much easier as any issues can be resolved immediately rather than going through endless email chains. Also she was very quick to resolve any issues with conveyancing and provide an accurate update of progress along the way. Would thoroughly recommend if you're dealing with new builds and also very good value for money.

Update: To clarify for anyone reading: there has been no genuine attempt by Talbots to resolve this complaint contrary to their 2nd updated comment in response to this review - it goes no further than a simple acknowledgement. Despite their public response claiming they've been in touch, we are still awaiting a resolution. Their latest email merely acknowledged ongoing investigation without any firm response or new timeline—well after the legal 8-week deadline. Our complaint with the Legal Ombudsman is still ongoing. ------------------------------------------------------------- Summary: We were first-time buyers on the Oakfield development and instructed Talbots on the sales office’s recommendation. The process was disorganised, unprofessional, and stressful. We were overcharged, misled, and given subpar service at nearly every step. After submitting a formal complaint, they missed the legal 8-week response deadline and still haven't offered a resolution. We're now escalating to the Legal Ombudsman and leaving this review to warn others—especially anyone else purchasing on Oakfield—not to make the same mistake. Poor case handling throughout the process: Our transaction was repeatedly mismanaged. We received several conflicting draft completion statements, creating confusion and anxiety close to completion. Basic administrative errors like misspelling my name persisted throughout, even in formal complaint responses. The service felt rushed, impersonal, and sloppy. There were numerous attempts present for overcharging, the main being SDLT fees of £80 which was quoted as included in our original quotation. Talbots attempted to recharge this fee on-top of their standard legal costs. TM Portal fee – £24 charged for an unusable system: We were charged for use of the TM portal, which should have tracked the progress of our transaction. However, many milestones were either missing or not updated during our process. Only after completion—and just before the complaint deadline—were they suddenly backdated into the system. We have timestamped screenshots proving these changes were made retrospectively, which raises questions about the legitimacy of the charge and the integrity of their record-keeping. Unprofessional conduct: At one stage, a Talbots employee we were dealing with referred to their own documents as “trash.” While we hoped this was just frustration on their part, it unfortunately mirrored the general lack of organisation and poor service we received. Delayed and evasive complaint handling: We submitted a formal complaint on 13 February 2025. Talbots acknowledged it and stated they would respond within 8 weeks. Despite this legal obligation, they failed to respond on time. When prompted after the deadline, they simply stated that the investigation was still ongoing and failed to give a new timeline. This delay only adds to the frustration and reflects their lack of accountability. We are not alone: We have since found that others on the same development had similarly poor experiences with Talbots. This suggests a pattern of behaviour, not an isolated case. If you're buying a home—especially on the Oakfield estate—we strongly advise you to choose your own independent solicitor. Do not rely on the sales office’s recommendation to go with Talbots. Their lack of care, transparency, and professionalism has left us extremely disappointed. We are now escalating this matter to the Legal Ombudsman, and we hope this review helps others avoid a similar experience.

Good experience with Mohammed and Aryan at Talbots Law. They provided updates constantly throughtout the process and always took the time to explain documents. Both are very professional and I would recommend them for future work.

Nick and his colleagues in the National Conveyancing Team handled our property sale extremely efficiently. There were no real problems and their guidance when there were tricky questions to be answered was invaluable. Given that this was over the period leading up to the April 1st tax changes, their speedy response to any questions was particularly impressive.

I recently completed a property purchase with Mandeep and Suraj and it was the best experience I could have hoped for. They where very responsive and quick. They really saved me alot of money, gave me a very fair bill and didn't hit me with any unexpected fee's. They also represented me really well providing some policies for some things which I'm sure are quite rare protecting me on these situations going forward! Really really happy with this service and would highly recommend.

I collaborated with Talbots Law Solicitors (my lawyer was Munveer Bagrah) for the sale of my flat and would highly recommend. He was quick and efficient. I was always made aware of the progress of the sale and enquiries. Overall a very good experience and would definitely recommend and use their service again in the future.

Cannot recommend highly enough. We had Oliver Lutner, and Will Parker on our side and they were amazing. As first-time buyers, we were naturally a bit nervous about the whole process, but Talbots Law made everything so smooth and stress-free from start to finish. Their communication was clear, timely, and reassuring throughout, and they always took the time to explain things in a way that was easy to understand. Our solicitor was professional, approachable, and incredibly efficient — we always felt like we were in safe hands. They kept us informed at every stage and were always quick to respond to any questions or concerns we had. The whole experience felt personal and supportive, and we’re so grateful to the team for helping us navigate our first home purchase with confidence. We wouldn't hesitate to recommend Talbots Law to anyone, especially other first-time buyers looking for a reliable and friendly service. Thank you again for all your help!

We used Talbot's for our house move and were so impressed with the level of hard work and communication they gave to us. We had Cody allocated to us and cannot fault him. We were most impressed by the regular and up to date communication without having to ask and pester and the proactiveness to get our move completed as quick as possible despite outside challenges with other solicitors. We were skeptical about using a solicitors that weren't local to us however this was never a problem. Our estate agent commented multiple times about how they were also impressed with our solicitor during the moving process. So pleased we used Talbot's and would highly recommend them, and Cody, to anyone else!

Nicola and Ellen were superb to deal with. Our house sale and house purchase ran very smoothly. Everyone was hoping to beat the Stamp Duty deadline, which meant all solicitors were extremely busy. We met our deadline thanks to Talbots Law and have now settled into our new home in West Sussex. A big thank you to all concerned, particularly Nicola & Ellen.

Our experience with Talbots Law was nothing short of outstanding from start to finish. Their Brierley Hill branch handled both our sale and purchase, making what can be an incredibly stressful time a pleasure. Natalie, Chloe and the team were professional, knowledgeable and most importantly approachable throughout the whole process. No query was too small, I felt informed and communicated with through out the whole process and even at tricker times when issues arose with our survey I always felt we were in safe hands. I would not hesitate to recommend Natalie and the whole Talbots team and I am incredibly grateful for their expertise and service.

The service I received from the team was absolutely amazing, they ensured we were completed within the timeframe planned and went above and beyond to update me on every bit of information to keep my mind at ease through the process. Natasha Malik also went that extra mile to ensure I was able to complete on my desired date. Would highly recommend this company to anyone. 10/10

I would recommend talbots law exspecially Emily Sadler and Lauren who had a lot of patience in sorting my move as there were a few complications from my previous solicitors who messed everything up but Emily worked hard to get it sorted thank you so much for all your help regards Gaynor

We worked with Daniel and Suraj and we couldn’t be more pleased with the service we received. From start to finish, the team was incredibly professional and efficient. Thanks to their expertise and dedication, we managed to complete everything within just 3 months. The communication throughout the process was clear and timely, and they made sure we were always up to date on any developments. We are extremely happy with the outcome and highly recommend Daniel and Suraj to anyone looking for reliable and professional legal services. We truly appreciate their hard work in getting us across the finish line in such a short time frame!

Brilliant service! What a team! We would like to say a big thank you to Natasha Shahzad and Georgie Blackford, they have been very efficient and worked so hard with our case. They answered all my queries and advised accordingly where required. I would recommend Talbots Law to my family and friends for sure! Once again, thank you :)