SysinfoTools Software is a technology company that develops software solutions for data recovery, email migration, and system utility applications. The company offers various tools designed to help users recover lost data, convert file formats, and migrate email data between different platforms and formats. Their software products typically target both individual users and businesses seeking data management and recovery solutions.
SysinfoTools Software has a positive customer experience.
Reviewers consistently report positive experiences with SysinfoTools Software. Customers often highlight support, software, great, excellent.
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A minority mention drawbacks around company, purchased, refund, refused. Overall sentiment is strongly positive with an average rating of 4.4 stars across 60 reviews.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
60
100%
+0.8
● Low
4.4 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.5▲ 0.8
12-month avg
4.2
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
2
Oct 24
5.0
2
Nov 24
—
0
Dec 24
5.0
1
Jan 25
—
0
Feb 25
3.5
6
Mar 25
4.5
2
Apr 25
—
0
May 25
3.4
5
Jun 25
4.3
4
Jul 25
5.0
2
Aug 25
4.5
6
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 52 positive reviews
Customer service60%
31 mentions
Fast & efficient35%
18 mentions
Helpful support13%
7 mentions
Easy to use13%
7 mentions
“Live chat agent provided quick support to use conversion tool”
On “Customer service” · Aug 22, 2025
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
Refund57%
4 mentions
Returns29%
2 mentions
Warranty29%
2 mentions
“I purchased "SysInfo OneDrive Duplicate Finder & Remover" from this company to clean a large personal family one driv...”
On “Customer service” · Aug 26, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
Overall rating and review count for this company and similar companies
I purchased "SysInfo OneDrive Duplicate Finder & Remover" from this company to clean a large personal family one drive storage reaching its size limitation (about 900gb). The tool does find duplicates... See more
We were looking as a company for a solution to bulk convert single and multi page pdf files to single and multi sheet xlsx files, because non of the software solutions online are working well. The sys... See more
I had an issue with Hotmail backup tool and the support was great. It had nothing to do with the program at all and the support folks went through everything and explained what the cause was, my anti-... See more
SysinfoTools specializes in data recovery, email migration, and file conversion software solutions. They offer tools for recovering lost data, migrating between different email platforms, and converting various file formats for both personal and business use.
Is there a free trial available for SysinfoTools software?
Yes, most SysinfoTools software products offer free trial versions with limited functionality. The trial allows you to test the software's capabilities before purchasing the full version.
What operating systems are supported by SysinfoTools software?
SysinfoTools software primarily supports Windows operating systems, including Windows 10, 11, and earlier versions. Some products may also offer Mac compatibility - check individual product specifications for exact system requirements.
How can I contact SysinfoTools customer support?
You can reach SysinfoTools support through their website's contact form, email, or live chat feature. Technical support is available to help with installation, licensing, and troubleshooting issues.
All 10 questions →Show fewer questions
What is SysinfoTools' refund policy?
SysinfoTools typically offers a 30-day money-back guarantee on their software products. If you're not satisfied with the software's performance, you can request a refund within the specified timeframe according to their terms and conditions.
Do I need technical expertise to use SysinfoTools software?
Most SysinfoTools software is designed with user-friendly interfaces suitable for both technical and non-technical users. The software typically includes step-by-step wizards and clear instructions to guide you through the process.
Are software updates included with my purchase?
Yes, software updates are generally included for a specified period after purchase, usually one year. Updates ensure compatibility with new operating systems and include bug fixes and feature improvements.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I purchased "SysInfo OneDrive Duplicate Finder & Remover" from this company to clean a large personal family one drive storage reaching its size limitation (about 900gb). The tool does find duplicates directly in the cloud, which is useful. However, the complete lack of search criteria makes it of limited use. In my case it returned returned ≈15,000 results—many of which are legitimate repetitions (e.g., a folder.jpg per album) or irrelevant due to minimal size, or some I may want to live with for any reason (keep that work for later, review the details etc). You cannot restrict the search by size, extension, or keywords. You run the scan and get everything.
Then you must browse many pages of results in a web interface that you cannot sort (size, file type, etc.) to manually select deletions. So you cannot priotise the largest files for instance. In practice, it is of limited use for this type of needs.
Support was very reactive and polite, but that cannot make up for the product’s core shortcomings. I requested a refund, insisted politely, and was told I would not receive one because that's how the tool is and that's what I would get. A future version may improve it. In the meantime I'll find another solution.
We were looking as a company for a solution to bulk convert single and multi page pdf files to single and multi sheet xlsx files, because non of the software solutions online are working well. The sysinfo tech team came with the perfect software solution to solve this problem. Customer support is lightning fast and friendly and custom requests are possible. Highly recommended if you are facing converting problems.
I had an issue with Hotmail backup tool and the support was great. It had nothing to do with the program at all and the support folks went through everything and explained what the cause was, my anti-virus but they spent at least an hour or 2 and was very patient. The program worked great and the support was amazing.
I needed assitance to convert a MBOX fie to PST and support services was very quickly and accurate by support agent Ranjan Kumar. Greate experience of technical support. In my case, i was wrong doing the procedure, that was the reason the software was failing in convertion.
The tools make email recovery and export a breeze, we use it for converting PST audit exports into PDF
Their support agents are very prompt and helpful, good at getting to a satisfactory resolution fast
I thank you for re-activating my softwares although the issue was generated from my side, I greatly value your decision, I did not expect such a positive and swift response from you, frankly I did not expect any reply at all.
Your reaction was impressively professional, depicting a great sense of positivity.
Impressive team members create great companies, keep on the outstanding work, best of luck SysinfoTools Tech Team & Sales Team.
Stay away from this company.
I do not usually write reviews, and this is such a terrible company, I feel I must do something to prevent others have the same problem.
I have to return to Trustpilot to change my review. They promised to refund me $29 of my original purchase if I upgraded to a more expensive licence with more functions.
However, both licences are defective, and the app is not in working order.
I requested a full refund under their 30 days money-back guarantee, and they refused and offered me their IT help.
I purchased the app to use it as I like, and do not wish to have to reach to their IT everytime I want to use the app.
They also requested a remote control on my laptop and refused to log out before I gave them a positive review on Truspilot!
It was a very scary experience. Please do not fall for this.
DANGEROUS-- it installs links/paths on your computer
I purchased a converter and it installs dangerous links on your computer that they can then put things on your computer and also they can extract data. I tried to have them only give me the offline version, and they make you install a path on your computer and email it to them in order to give you a SECOND "authorization code" in addition to the registration code and activation code, in order for you to use it offline. So either way they are putting a path to your computer if you use their software. DO NOT TRUST!
I made a mistake in choosing the wrong software for my job and the team at Sysinfo worked through it with me to provide a satisfactory solution to my problem.
Excellent programs (.pst recovery, eml converter), and initially good technical assistance chat and remote assistance; follow-up questions not responded to requiring additional prodding and an extra day's wait
Can SysinfoTools software handle large files and bulk operations?
Yes, SysinfoTools software is designed to handle large files and bulk operations efficiently. However, processing time may vary depending on file size, system specifications, and the specific tool being used.
Is my data safe when using SysinfoTools software?
SysinfoTools software is designed to work safely with your data without making unauthorized changes to original files. The software typically creates copies or exports data to new locations, preserving your original information.
What payment methods does SysinfoTools accept?
SysinfoTools accepts major credit cards, PayPal, and other secure online payment methods. All transactions are processed through secure payment gateways to protect your financial information.
About SysinfoTools Software
SysinfoTools Software is a technology company that develops software solutions for data recovery, email migration, and system utility applications. The company offers various tools designed to help users recover lost data, convert file formats, and migrate email data between different platforms and formats. Their software products typically target both individual users and businesses seeking data management and recovery solutions.